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FEATURE


Creating the right team for your organisation will go a long way to making your business a thriving one.


Creating the right team for your organisation will go a long way to


making your business a thriving one.


BENEFITS There can even be tangible benefits for the employer to bring in new talent from allied industries. We have seen companies gain a fresh perspective and new ideas from candidates drawn from a different pool, which can be highly advantageous to the business – even helping to create a competitive advantage in the marketplace. Equally, the new employee gains valuable industry knowledge from the new employer which in turn can help to foster ‘buy in’, and long-term loyalty.


Bringing in new talent to an organisation is a significant move – it can make or break a business if the role is a pivotal one – and it is of the utmost importance that employers make the right decisions when it comes to recruiting. Poor choices can work out to be extremely costly, not to mention potentially harmful to carefully-established client relationships. For that reason, working with an experienced, well- connected selection consultant can help preserve managerial resources, and it can also enable a company to ‘think outside the box’ when it comes to drawing up a suitable shortlist. While companies are likely to have a clear brief – a candidate with specific industry expertise, for instance, to drive new service lines – the chemistry and cultural fit of the candidate is hugely important too, and an external consultant can sometimes view this more clearly.


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CHEMISTRY AND FIT So, how can employers make sure that there is that vital ‘fit’ between company and candidate? Conducting formal interviews is probably the most commonly used method to gain insight into the person’s skills and personality, including asking candidates to prepare a presentation on how they would apply themselves in post say, three or six months down the line, which is an option increasingly favoured by employers.


However, there are other ways in which to assess the match, and crucially, minimise the risk of a mistake. In virtually all instances, I would highlight the importance of making sure that the candidate understands their new working environment, so getting them to spend some time on site and meet different members of your team can be highly worthwhile. Equally, inviting them to lunch or an industry dinner can give you a more personal insight into the candidate. More formal assessment and psychometric tests are also popular with Metzger clients, as they give a full 360 degree view of the potential recruit prior to making any formal decision. When it comes to references, many of our clients choose to take up their own, but as experienced consultants we can complement this by obtaining verbal references from our wide network as to the individual’s competence, character, capability and fit.


To summarise, attracting and retaining talent in today’s buoyant job market can undoubtedly pose challenges for employers, including those in the contract cleaning and FM sector. However, adopting a lateral, skills-based approach along with a serious consideration of the potential chemistry and cultural fit between organisation and individual is likely to prove highly fruitful.


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Tomorrow’s Cleaning August 2015 | 29


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