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© Travel Weekly Group Ltd 2016
Southall ‘spends big’ Story: Southall Travel embarks on English Premier League marketing campaign That must have cost an arm and a leg. How did Southall even get availability for this season at such late notice? MARK GORDON
GROUP PART OF JACOBS MEDIA GROUP
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Travelweekly.co.uk.
10 November 2016
travelweekly.co.uk 15
US cheer for Edinburgh Story: US customs clearance extended to Edinburgh airport Excellent news, especially given Edinburgh’s increasing number of transatlantic flights. INDIE AGENT
QUOTE OF THE
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LETTER OF THE
WEEK
TALK BACK WHAT YOU’RE SAYING THIS WEEK
EDITORIAL@ TRAVEL WEEKLY.
CO.UK
Surcharges are solely due to Brexit
Story: Operators ‘expected to introduce 10% surcharges’ This is not because hoteliers are asking for more money. It’s the fact that due to the Brexit referendum the value of sterling has weakened by around 12%, so the actual cost of the services has increased in sterling. Most of the rooms won’t have been paid for yet, they’ll just have been contracted. Lots of companies will have hedged to a certain extent, but probably not enough given the current situation. So unfortunately some of the additional cost will be passed on to consumers – some 38% of whom, after all, voted for this to happen.
WE.SKI
Abta is spot on with its ‘buy insurance’ advice
Story: Buy insurance to ease pain of cancellation fees – Abta This is the right thing for the customer to do. A qualified travel agent is more informed than a typical customer, who would otherwise type ‘travel insurance’ in to Google, choose the cheapest price and hope for the best. The difference between insurance products is truly scary. The moral of the story: don’t buy just on price – get accurate and factual advice from a travel professional.
ASIMALINE Cook’s viewdata dependency is an oddity
Story: Atol figures reveal emergence of a ‘big three’ It was interesting reading the list of top-20 Atol-holders in last week’s Travel Weekly. I find it amazing that Thomas Cook is the only operator left whose mainstream products we can book only via viewdata!? If Cook could provide a user-friendly website of the same calibre as its main competitors, and include luggage and provide a low deposit, combined with its price-parity across the board, I am sure it would be even higher up the top-20 Atol list of operators next time with a little help from its trade friends!
SION JONES Teithiau Menai Travel, Caernarfon Travel Weekly would welcome a response from Cook
TWEETS THIS WEEK
rachel o’reilly @rorpr Got to love @WTM_London – the energy, the colour and the glitz #wtmldn
Charlotte L. Davies @Lottmus Lots of ‘new kids on the block’ in the Travel Tech corner at #WTM2016, looking forward to seeing what new products are coming on market
Graham Balmforth @gbalmy Morning after the night before, when unsteady men hold out winter coats for ladies who miss the sleeve in a drunken fashion #SPAAawards
“We are all aligned that APD has to be removed. That will stimulate more travel into the UK and also provide
better prices for travel outside of the country”
CHRIS MOTTERSHEAD, Thomas Cook › Travel Weekly Business, back page
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