ABOUT US...
Phone: 020 7881 plus extension number Email:
firstname.surname@
travelweekly.co.uk
Travel Weekly Group editor-in-chief Lucy Huxley
Managing editor Robin Searle Editorial assistant Patricia Thomas
News
Group head of news Lee Hayhurst Executive editor Ian Taylor News editor Amie Keeley
Reporters
Jennifer Morris Phil Davies
Digital Content Manager David Golledge
Features and Supplements
Features editor Joanna Booth on maternity leave
Acting features editor Katie McGonagle
Features reporter Aby Dunsby Production
Art editor/production editor Flora Ioannou
Designer Emma Winton Chief subeditor Mike Walsh
Senior subeditor Stephanie Krahn Production manager Nick Cripps
Sales Head of sales Mary Rega Sales manager Anwar Sohawon
4877 4878
Senior account manager Lisa Roberts 4870
Account managers Michael Juqula 4869 SeanWebster
4839
Recruitment sales manager Tanya Read (Matthews)
Events and Marketing Events director Linda Lucas
Events co-ordinator Angela Hamilton-Jones
Finance
Finance director Christine Middleton Accounts payable Rosemarie McQueen 4847
Managing director Stuart Parish
Chairman Travel Weekly Group Clive Jacobs
Publishing Chief executive Duncan Horton 07803 975847 4862
Executive assistant to chairman and CEO Jean Kilcullen
4897
clive@travelweekly.co.uk
DELIVERY AND SUBSCRIPTIONS All magazine delivery and subscription enquiries should be directed to Intermedia.
Web:
travelweekly.imbmsubs.com Email:
travelweekly@inter-media.co.uk Tel: 01737 420170
Annual subscription rates: UK £110; Europe £235; RoW £255. Student rate £55 (copy of student card must be submitted; UK students only). Single copies £2 (incl p&p).
TRAVEL WEEKLY GROUP LTD Registration number: 6927031. Registered at the PO as a newspaper. ISSN 2396-8974. Pre-press by CCM and Born. Printed by Southern Print Ltd, Poole, Dorset. Registered address: Travel Weekly Group, Third Floor, 52 Grosvenor Gardens, London SW1W 0AU
© Travel Weekly Group Ltd 2016 4830 4864 Group events manager Jenny Harman 4850 4849
Worthy winners at Agent Achievement Awards
Story: Agent Achievement Awards 2016: Winners Three excellent and well- deserved recipients of the Outstanding Contribution Award. Congratulations Jeanne, Roddie and Renford.
TREVOR@3FOR.CO
So pleased for Jeanne Lally. She has achieved so much and always keeps customers and staff top of mind. MANUEL MASCARENHAS
Excellent service trumps brochures every time
GROUP PART OF JACOBS MEDIA GROUP
TALK BACK TO US: Email
editorial@travelweekly.co.uk. Please write ‘Talk Back’ in the subject line. Deadline: Midday Monday. All correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments are taken from
Travelweekly.co.uk.
21 July 2016
travelweekly.co.uk 15
Story: Tui brochures to be phased out by 2020 I hate brochures. The amount of time spent sorting the ones I don’t want, racking them and recycling is ridiculous. If you deliver excellent service and use modern sales techniques and tools, there is no need for a brochure. Times are changing and people are more tech- savvy, even the silver surfers.
GUEST Indy agents can’t compete with Tui online
Story: Tui announces extension to city and long-haul programmes As an agent I would love to be able to sell the Tui product to these exciting places [New York, Las Vegas, Miami and the Maldives] but not with the current level of online discounting. I had a Mexico holiday that was 17% cheaper online than the agent system; I’m not even sure how their own shops can be making any profit with that level of discounting.
FRUSTRATED AGENT
TWEETS THIS WEEK
HolidaysbyKaren @HolidaysbyKaren 110,000 forward bookings with Lowcost Holidays. I have had people calling me in tears.
Sadiq Khan @MayorofLondon I support a second runway at Gatwick. An extra £200m will be spent improving the airport and supporting its growth.
Andrew Carroll @CarrollAndrewT A Brexit boost in domestic tourism is not good news, it’s a silver lining. Brits who can’t afford Rome are now going to Blackpool #Skynews
QUOTE OF THE
WEEK
“Our European rivals were gifted fantastic airports, fantastic slots and infrastructure they didn’t build. I’ve
had to build everything from scratch.”
JAMES HOGAN, ETIHAD AIRWAYS, PAGE 62 On Etihad’s European rivals after they were privatised
4860 4859
4856 4858 4857 4857 4879
4865 07766 911526 4871
4865 4863 4852
Deputy news editor Hollie-Rae Merrick 4874 Chief reporter Juliet Dennis
4851
4854 4866 4861
TALK BACK WHAT YOU’RE SAYING THIS WEEK
LETTERS OF THE
WEEK
EDITORIAL@ TRAVEL WEEKLY.
CO.UK
Lowcost: the lessons to be learned
Story: Lowcost Travel Group ceases trading/Lowcost placed into liquidation I hope this will make consumers double check who they are booking with and the implications involved if it fails. As a high street agent I sometimes feel like a broken record explaining to customers why I can’t match a Lowcost Holidays quote. I will see some of those people come through my door. But it’s not about gloating, it’s about educating people not to risk thousands of pounds and a hard-earned holiday. LYDIATRAVUK
Brexit cannot be blamed for this failure as some people allude to. It is the staff, the customers and all the rest of us, who we need to feel sorry for; the ones sorting out the mess while the Low Cost hierarchy rides off into the sunset. DONNAWARD
The industry needs to get the story across that cutting corners may not be the best idea after all. ALAN BOWEN
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69
