Glasgow Business . 41 www.glasgowchamberofcommerce.com


NEW TRICKS TEACH A TOP DOG


Ongoing training for managers could help your business reach new heights A


s most people are aware, being the boss doesn’t mean your skill set is complete


and there’s nothing more to learn. Arguably, training and


continuing personal development is even more important when you are a member of the management team. Te knowledge you gain from training can give you a greater understanding of commercial imperatives, allow you to more effectively direct the people you work with and help you improve your company’s


working environment. Tere is a theory that, since


good managers come in all shapes and sizes, lots of people should have the ability to take on a management role. Similarly, because the fundamentals of good management – clear objective seting, structured performance evaluation systems, honest and open communication and so on – are straightforward, it might be thought that achieving success is easy. However, the business world is complex and things are never as


simple as they seem. Tat’s why education and training is a must. Training programmes can


help managers and leaders develop analytical, diplomacy and time management skills. Tey allow a company to achieve consistency – those who are less skilled in some areas can be helped to reach the heights of top performers. Respected, well-trained


managers boost morale, which boosts retention. Ultimately, training can help a business improve the most important


relationship of all – that between an employee and his or her direct manager.


THIRTY-YEAR RECORD


Glasgow Chamber has been successfully delivering training and development programmes for more than 30 years. It is building on that track record by working even more closely with its training partners to make sure that it takes advantage of the most up-to-date thinking in learning and development. Te Chamber offers five


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