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tvbma roundtable 59


The Business Magazine and the sponsors of the Thames Valley Business Magazine Awards – NatWest, Pitmans, James Cowper Kreston, Hays, Grundon Waste Management, Redwood Technologies, ActionCOACH, Taylor Made Computer Solutions – invited several 2015 winners and finalists to gather at the Madejski Stadium, Reading to share ...


The secrets, attributes and concerns of winners


Participants


Robin Barnes: Regional director, NatWest


Satbir Dhillon: Co-founder and finance director, FISco


Owen George: Tender manager, Grundon Waste Management


John Hutchinson: Managing partner, Pitmans


Rob Pickering: Business coach, ActionCOACH


Alan Poole: Partner, James Cowper Kreston


Leonard Sim: Founding director, Accesso Technology Group


Alex Smith: Regional head of marketing, Redwood Technologies


Sarah Stevenson: Director, Hays


Lined up to debate: our roundtable team Journalist John Burbedge reports the roundtable highlights


What is your winning ingredient?


Retiring this year, Leonard Sim of queuing system innovator Accesso (TVBMA winner Best Use of Technology) contributed a wealth of experience. “The winning formula has changed. Today you need to be ready to react and adapt to change, be prepared to ride ‘horses for courses’. We have certainly been three different companies down the years.”


He mentioned the determination to ‘hang on’ post 9/11 and during the 2008 recession, plus brave boardroom decision-making, and the innovative use of lease financing and a profit-sharing business model within his theme park supporting business.


Satbir Dhillon of facilities management (FM) procurement specialist FISco (TVBMA SME of the Year) admitted to ‘adapting to the customers requirements and learning on the job’ and avoiding cashflow concerns to keep the business alive in FISco’s early days. Having the right management team during troubled times for the FM sector, enabled FISco to


THE BUSINESS MAGAZINE – THAMES VALLEY – MAY 2016


deliver what it promised, “enabled us to shine, put in new system technologies, and then cope with our growth of £5-6 million turnover every year.


“It is about being agile, able to adapt to change, utilising best practice, developing our software technology, and importantly bringing talent into an industry that doesn’t have an established career path, then showing them how to work in our business.”


Scott Witchalls of Peter Brett Associates (TVBMA finalist Business of the Year) explained how PBA had grown and diversified its structural engineering and design services over its 50-plus years to meet client demand. It now provides a full service offering from site acquisition planning and due diligence to full design delivery of finished building or infrastructure.


PBA has around 800 staff but competes with global corporates of 20,000 -30,000 employees, said Witchalls. “Whereas bigger companies tend to have a silo approach, we make sure our teams understand the process from beginning to end, which allows us to


Alex Tatham: Managing director, Westcoast


John Wilcox: Finance director and acting CEO, Thames Valley Air Ambulance


Scott Witchalls: Partner, Peter Brett Associates


David Murray: Managing director and publisher of The Business Magazine, chaired the discussion


Robin Barnes


offer added-value through de-risking the whole delivery process.”


Continued overleaf ... www.businessmag.co.uk


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