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44 . Glasgow Business April/May 2016

“Maintaining equipment on a regular basis helps you avoid a major breakdown. You can catch potential problems before they get too serious and end up costing a lot of money”

maintain equipment on a regular basis it helps you avoid a major breakdown. You can catch potential problems before they get too serious and end up costing a lot of money to fix. “Maintenance agreements can

Regular cleaning – following

the manufacturer's guidelines – helps make sure equipment works efficiently, and helps keep down maintenance costs. Te same goes for regular

servicing. Most new equipment comes with a warranty that might include servicing for a set period, or aſter the equipment's

performed a specific number of operations. Aſter the warranty has expired

you can usually take out a maintenance agreement that makes sure the equipment is regularly maintained. Ken Gormley, owner of

Glasgow based office equipment company Copy-Stat said: “If you



be set up on a cost per copy basis, where the cost is based on each copy that's produced and covers for supplies and breakdowns. Or there's a yearly contract, which typically will be around £180 and covers call out charges though you still pay for parts and supplies. Alternately, you can call in as and when you have a problem. If someone has a maintenance agreement it usually involves us visiting three times a year to look over equipment and make sure it's properly serviced.” Even if you make sure

equipment is correctly installed, used properly and well

maintained, problems can still arise. Once again, you can lessen their impact by being properly prepared and if, possible, anticipating difficulties. One way to do this is by encouraging feedback from people who use the equipment. Oſten they will be keen to let you know if, for example, a photocopier is experiencing frequent paper jams. Similarly, some firms keep a

logbook for recording faults that occur in each piece of equipment. Tis can be indicate if a serious problem is brewing. Bearing all of these issues in

mind, and acting on them, will have a positive impact on the effectiveness of your business– and it will have personal benefits. Te study we earlier highlighted revealed that 96 per cent of office workers believe good organisation is a sign of a beter leader.

Hosted in the gateway to the majestic Caledonian Canal, the four-day event which will be held between the 19th and 22nd of September will see international waterway experts, business leaders and global professionals celebrate innovative thinking and cutting-edge delivery in a range of disciplines including: sustainable tourism development; regeneration; heritage management; climate change and engineering within the iconic landscape of the Scottish Highlands.

The conference will also

showcase the many attractions of the nation’s 137-mile canal network, including the incredible Kelpies – the largest equine sculptures on the planet – and The Falkirk Wheel, before giving delegates the opportunity to explore and network through the unique study visits planned. For more information

regarding study visits, fantastic sponsorship opportunities, information on submitting an abstract and to book your place please visit

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