February 25, 2015 - Lethbridge Sun Times - page 19 BEST OF THE BEST Long-serving team key part of Bridge City success


Dale Woodard For the Sun Times


F


or the past 28 years, Bridge City Chrysler Dodge Jeep Ltd. has been meeting the high expectations of its customers with its knowledgeable,


professional and experienced staff. That dedication to customer service has


earned Bridge City Chrysler Dodge Jeep Ltd. the titles of “Best New Car Dealer,” “Best Used Car Dealer,” “Best Auto Repair Service” and “Best Oil Change Station” in the annual Best of the Best Awards. Since opening at


its location at 3216 1 Ave. S. in 1987, Bridge City Chrysler Dodge Jeep Ltd. president Clarence Arnoldussen said a long-serving staff has not only contributed to long-term success, but a dedicated clientele. “It takes more than one person to run a


business,” Arnoldussen said of Bridge City Chrysler Dodge Jeep Ltd., which also won “Best New Car Dealer,” “Best Used Car Dealer” and “Best Auto Repair Service” the previous year. “This business is built on a very loyal staff


and very loyal customers. We’ve been in business since 1987. We were in Fort Macleod for five years before that. The longevity of the staff is remarkable. There are several people (who have been here) over 25 years. There are lot of people over 20 years and many over 15. We’re always building a team and we’re always setting an example on how we want to run the business.”


PHOTO BY DALE WOODARD


Staff at Bridge City Chrysler play a key role in the dealership’s success in the annual Best of the Best survey, in which the business won four categories. Among the long-serving staff members is


“We’re growing all the time, but we very


Arnoldussen’s son, Jonas, Bridge City Chrysler Dodge Jeep Ltd.’s dealer principal and general manager. “Jonas has been here for 24 years,” said Arnoldussen. “He’s learned the business from one end to the other. He started off washing cars in Fort Macleod and changing oil here. He’s worked his way up and has his university degree in commerce and has gone to several business schools. He’s the leader now and he emulates the same way I like to do things.” Joining Bridge City Chrysler Dodge Jeep


Ltd.’s long-serving staff is service manager Shaun Harrison, who has been with the company for 26 years, and parts manager Barrie Ensign, who has been with Bridge City Chrysler Dodge Jeep Ltd. for 28 years.


much value our employees and we have a lot of loyal customers over the years,” said Arnoldussen. “That’s what makes a business, your loyal customers. That’s the key to success, you treat people like you want to be treated yourself. “If you have a good service department,


you usually have a very good sales department because without service, you can sell a guy a car once, but if you don’t look after him he’ll never come back. So service is a very big key to the whole operation.” In addition to being the only Fiat dealer in


southern Alberta and staffed with Fiat specialists and highly trained technicians, Bridge City Chrysler also offers fast and easy


oil changes and more with its express lane, servicing all makes and models with no appointment necessary in 30 minutes orless. Twenty-eight years later, Bridge City


Chrysler Dodge Jeep Ltd. continues to be a strong presence in southern Alberta. “We’re the largest retail dealer south of


Calgary, including some of the Calgary dealerships, so we’ve been very fortunate there,” said Arnoldussen. “Our new vehicle sales have always been strong and we have a pre-owned department that we just finished in our new building and that’s coming on strong.” For more information on Bridge City


Chrysler Dodge Jeep Ltd., visit www.bridgecitychrysler.com.


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