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George was only a few months old when his mum Sarah Irvine noticed a small lump appearing on his eyelid. Like any new mother, she was anx- ious that this didn’t appear normal and was worried that it might cause longer term problems with his eyes. “I didn’t know where to go for information, the GP just dismissed it as a birth mark but I was worried it could be something more than that. I didn’t really consider that an optician could deal with such a problem. Although I had been having eye tests myself for many years, most
opticians I’d seen had just dealt with my glasses and not really talked to me about the health of my eyes. Then one of my friends mentioned that she had taken her little boy who was having problems reading to see Buchanan Optometrists. I rang the practice and was told they were happy to see George in one of their pae- diatric clinics. I am very pleased that I followed my friend’s recommenda- tion because the care we received was exceptional. I am so grateful, not only for the support and understanding all the staff showed during our visits to the
- cient way Kathryn Buchanan dealt with the referral to the hospital, ensuring that they acted quickly so we received an appointment with the consultant very Kathryn’s suspicions that the growth is not a birth mark but is thankfully be- nign, it may need removing if it starts to affect his vision. We have since seen the consultant several times and he will continue to keep a check on George’s eyelid, whilst we see Kathryn regularly to make sure his vision remains good. Kathryn has kindly called me for up- dates each time George has been seen at the hospital. It is fair to say that she has exceeded my expectations in terms of her superb manner with my young son, her knowledge, expertise, and the - ger tips in the practice. She has proved to be far more than someone who just tests your eyes for glasses, showing a genuine care for George’s health. We shall certainly always use Buchanan Optometrists for our family’s eye care and would recommend anyone with concerns about the health of their eyes to book an appointment without hesita- tion.”
Buchanan Optometrists can be contact- ed on 01634 757227.
Malling August 2014
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