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COMPANY PROFILES


Spafi nder Wellness, Inc.® 257 Park Avenue South, New York, NY 10010, USA


Tel: +1 212 924 6800 Fax: +1 212 924 7240 Email: sales@spafi nder.com Twitter: @spafi nder Facebook: Spafi nder Wellness 365 Wellness Lifestyle Content: http://blog.spafi nder.com www.spafi nder.com www.spafi nder.ca www.spafi nder.co.uk


Background The company debuted in 1986 as Spafi nder. It rebranded in 2012 as Spafi nder Wellness, Inc.® in recognition of its status as the world’s largest marketer of spa, wellness and fi tness.


Main products and services Spafi nder connects its partners with consumers who are ready to fi nd and book a service, travel to a wellness destination, buy and redeem a gift card or kick start a wellness routine. The company excels in matching active, wellness- focused consumers with the services and experiences its partners off er.


Products and services include: ■ Inclusion in the Spafi nder Wellness 365 Net- work; partners receive listings and profi les on


spafi nder.co.uk, spafi nder.ca and spafi nder.com ■ Participation in the world’s largest spa wellness gift card program. Spafi nder pays its partners over US$2.5 million a month in redemptions and 71 percent of recipients


spend more than the value of their gift card ■ Online advertising and integrated digital marketing campaigns to an opted-in consumer database of hundreds of thousands of targeted


spa and wellness consumers ■ Referrals and bookings through Spafi nder’s


exclusive Travel Agent Program ■ New customers though the company’s Corporate Wellness 365™ division, which


www.spahandbook.com


offers incentives and partnerships that support employee wellness programmes and help companies motivate employees to live a healthier lifestyle


Additional services ■ Editorial opportunities with Spafi nder’s Well- ness Lifestyle Content and social media channels,


reaching millions of wellness enthusiasts ■ Listing and information on the Spafi nder app ■ Last Minute — a secure inventory management


solution that helps partners fi ll appointments ■ Special events and promotions, including


network television opportunities ■ Proprietary research, such as Spafi nder’s


annual Global Spa & Wellness Trends Forecast; The State of Spa Travel, an annual survey of


travel agents; and ongoing consumer studies ■ Research and insight into the global spa and wellness industry through our sister think-tank, the Global Wellness Institute, the industry research and education authority


USPs Spafinder offers an unparalleled global network of 20,000 wellness locations, 70,000 retail partners and an audience of millions of highly engaged consumers ready to book their next appointment or holiday. Described by the New York Times as “a milestone in the growth of the worldwide spa industry.”


Pete Ellis, chairman & CEO


Where in the world? Spafinder has an audience reaching 217 countries and covering 70,000 retailers.


New for 2014 The launch of the fi rst Wellness Travel Awards, along with a new mobile app that has a digital wallet to make it easier to book.


Top clients One&Only Spa, Chiva Som, Gwinganna Life- style Retreat, Champneys, Rancho La Puerta, Lefay Resort & SPA, Canyon Ranch, Spa Eastman, Miraval Resorts, Mandarin Oriental, Shangri La, Golden Door, Travaasa, Red Door Spa, The Ritz-Carlton and JW Marriot.


Key contacts Pete Ellis, chairman and CEO; Susie Ellis, president; Mia Kyricos, chief brand offi cer; Steve Kane, group president; John Bevan, MD and VP, Spafi nder Wellness UK.


What the clients say


“Spafi nder Wellness 365 really ‘gets it’ when it comes to working with us and always takes the time to listen. We’re never surprised when we ask clients how they heard about us and hear the answer, ‘Spafi nder Wellness 365.’” Heather Hanning, spa director, The Spa at Mandarin Oriental New York


spa business handbook 2014 211


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