This page contains a Flash digital edition of a book.
CONTENTS


ISSUE 1 2014


p28 Delos founder Paul Scialla


p58 The global health and wellbeing landscape


p44 Does offering a free, daily spa treatment make good business sense for resorts?


7|Editor’s letter Liz Terry shares her thoughts


16|Letters Audits fail to provide meaningful insights says Amanresort’s Greg Payne


20|News New ventures for Gibson and McCall Wilson; plus Doha comes out top in Middle East spa benchmarking


26|News report: Spa management survey results revealed Takeaway findings from the first Spa Management Career Trends Survey


28|Interview: Paul Scialla Delos founder talks to Katie Barnes about creating the first set of wellbeing building standards and securing investment from Leonardo DiCaprio


36|Ask an expert: Detox Done well, detox presents numerous business opportunities – but what’s the best approach to take and what treatments should be avoided?


44|Business analysis: Spa inclusive Some resorts are enticing clients with free, daily spa treatments. Neena Dhillon takes a look at the business model


10 Read Spa Business online spabusiness.com/digital


p52 Wellness in central and eastern Europe


52|Wellness tourism: Time to shine Sophie Benge reports on wellness tourism in central and eastern Europe – a market that’s ripe for development


58|Research: Culture king The Futures Company provides an insightful overview on how different cultures view health and wellbeing


62|Research: Top division In the hotel sector, spa revenue is growing faster than other revenue streams, according to a new PKF report. Andrea Foster analyses the findings


Spa Business 1 2014 ©Cybertrek 2014


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PHOTO: CHRISTIAN BANFIELD AND ANDREW WOOD


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