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48 . Glasgow Business September/October 2013


GLASGOW BUSINESS AWARDS


BELLCOM WORLDWIDE SPONSOR OF THE GLASGOW BUSINESS AWARD FOR YOUNG BUSINESS PERSON OF THE YEAR


Bellcom Worldwide is a leading provider of international


outsourcing solutions based in Glasgow. With specialised knowledge and experience within the international call centre sector, our fully integrated outsourcing call centre services and highly-skilled multilingual workforce will strive to create the perfect tailored solution to match your needs and requirements. Our dedicated team will ensure that your business benefits from increased sales revenue and market share through our B2B lead generation and multilingual outbound telemarketing services. Additionally, a fully supported inbound customer service channel will maximise your overall customer satisfaction. Our experienced team has created and managed multilingual email marketing campaigns for a number of high profile clients, exceeding targets. We can also progress performance and revenues by providing call centre consultancy to boost your team’s efforts. At Bellcom Worldwide, we provide a range


of call centre services from a single UK-based location. With more than 250 advisor positions, our call centre services support live and automated customer interactions and transactions across the full customer lifecycle. Below are just a few of our more popular multilingual services: Outbound Sales, Account Management, Lead Generation, Inbound Sales & Service, Appointment Setting, Email Marketing, Call Centre Consultancy, Social Media Management and International Call Centre.


+ For more information on Bellcom Worldwide, visit: www.bellcomworldwide.com


CONNECT


SPONSOR OF THE GLASGOW BUSINESS AWARD FOR EXCELLENCE IN COMMUNICATIONS


Have you got something to say to an audience whether it’s your


customers, employees or the wider world? Well, we can give you the voice. Need a publication in paper or pixels that


informs, inspires and entertains? Need to reach your audience, but don’t know how to engage them? Need content that will travel beyond the page, by word of mouth or social media? We are Connect and we innovate through


communication. We’re Scotland’s largest specialist publishing


and communications company and for 14 years have been writing, designing and publishing to meet the print and digital communications needs of heavyweight businesses and organisations across the corporate and public sector spectrum.


GLASGOW CITY COUNCIL SPONSOR OF THE GLASGOW BUSINESS AWARD FOR BEST PERFORMING BUSINESS (1-10 EMPLOYEES) IN PARTNERSHIP WITH JOBS & BUSINESS GLASGOW, AND THE GLASGOW BUSINESS AWARD FOR BEST PERFORMING BUSINESS (11-50 EMPLOYEES)


Glasgow City Council is Scotland’s biggest local authority, providing services to its population of more than 584,000 with the ultimate aim of ensuring the city is an attractive place to live, work or study in, and visit.


Glasgow is Scotland’s commercial capital and is


one of Europe’s top twenty financial centres. The retail sector is very strong in Glasgow, with wide recognition that the city is the top retail centre in the UK outside of London. The City Council and its arms-length external


organisations supply essential services such as nursery, primary and secondary schooling, social work, cleansing, planning, environmental health, business support, community safety, roads and parks maintenance and home care to the people of Glasgow. Other areas of activity that develop Glasgow’s


We already produce quality publications for


a host of well-known clients engaging with a multitude of audiences. From a digital home for global defence company BAE Systems to communicate with their employees, to the multi award-winning Unfiltered magazine and iPad app for members of the Scotch Malt Whisky Society to the award-winning Glasgow Business magazine for Glasgow Chamber of Commerce and its members. So, whatever your audience and whatever your


communication challenge, why don’t you talk to us. We’ll look after your every need from the conception of an idea to final delivery – whether it’s through a letterbox or an inbox. We don’t do what we do to win awards (although


we do get quite a few of those). We do it to craft communications that make our clients and their audiences very happy.


+ For more information on Connect, visit: www.connectcommunications.co.uk


profile, economy and quality of life include our outstanding municipal art galleries and museums, leisure centres, apprenticeship programmes, regeneration projects and work to attract jobs and business to the city. The City Council works with many different


partner organisations including Glasgow Chamber of Commerce, Scottish Enterprise, the Glasgow City Marketing Bureau, Greater Glasgow and Clyde NHS, public sector organisations, educational institutions and the private and voluntary sectors to help make Glasgow the strong, forward-thinking city that it is. The 2014 Glasgow Commonwealth Games


will offer a tremendous platform and unique opportunity for the city’s people and businesses. The City Council will play a key part in delivering the Games and will engage with Glasgow’s citizens and businesses to ensure the maximum benefit for the city before the Games and their subsequent legacy.


+ For more information on Glasgow City Council, visit: www.glasgow.gov.uk


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