INDICATORS OF FRAUD
Heritage Publishing, Inc. © 2012
• Offers inducement for quick settlement • Is very knowledgeable of claims process and insurance terminology • Income is not compatible with value of insured vehicle • Claims expensive contents in vehicle at time of theft • Is employed with another insurance company • Wants a friend or relative to pick up settlement check • Is behind in loan payments on vehicle and/or other financial obligations • Avoids meetings with investigators and/or claim adjusters • Cancels scheduled appointments with claim adjusters for statements • Has a previous history of vehicle theft claims
Indicators of Fraud Related to the Vehicle: Vehicle • Was purchased with cash with no bill of sale or proof of ownership • Is a new or late model with no lien holder • Was very recently purchased • Was not seen for an extended period of time prior to reported theft • Was purchased out-of-state • Has a history of mechanical problems • Is customized, classic, and/or antique • Displayed “for sale” signs prior to theft • Was recovered clinically/carefully stripped • Is parked on street although garage is available • Was recovered stripped, but insured wants to retain salvage and repair appears to be impractical • Is recovered by the insured or a friend • Purchase price was exceptionally high or low • Was recovered with old or recent damage and coverage was high deductible or no collision coverage
• Coverage is only on a binder • Has an incorrect VIN • VIN is different than VIN appearing on the title • VIN provided to police is incorrect • Safety certification label is altered or missing • Safety certification label displays different VIN than displayed on vehicle • Has theft and/or salvage history • Is recovered with no ignition or with steering lock damage
ERRORS & OMISSIONS THIS JACKSONVILLE CLAIMS ASSOCIATION RESOURCE GUIDE PUBLISHED BY HERITAGE PUBLISHING, INC., a private
firm, is under exclusive written agreement with the Jacksonville Claims Association for the publication. Opinions expressed by the publisher and written herein are their own and are not to be considered an official expression by the Jacksonville Claims Association. The appearance of advertisements in this publication does not constitute an endorsement by the Jacksonville Claims Association or of the products and services advertised.
Heritage Publishing, Inc. assumes no responsibility for errors or omissions occurring in our publications. Errors or omissions may be corrected in a subsequent issue, if reported in writing. Fill out the correction form online; or you may email the publisher directly:
malamad@heritagepublishinginc.com.
114 2012 Jacksonville Claims Association Resource Guide
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