PROFILES


INSTALLERNET


Sales Profile Years in Business: 25


Product Categories Sold: On-Site Installation Services; Software, Hardware Support


Brands Sold: InstallCard


Intelligent Service Solutions: InstallerNet helps manufacturers and service providers overcome their barriers-to-entry in bringing new products to market. InstallerNet clients, including many Fortune 500 companies, represent leaders in the automobile aftermarket, consumer electronics, smart home moni- toring, energy management, large fleet and insurance telematics industries.


Auto Solutions: A leading expert in the automotive aftermarket, with the most amount of knowledge and technology, backed by a complete and comprehensive database. Manufactur- ers can rest assured that InstallerNet has a completed go-to-market strategy for their brands, offering software, services, fit guides, vehicle research and the InstallCard program.


InstallCard Program: Quickly and effectively bring products to market with the InstallCard program. Complex consumer electron- ics for the home or automotive markets have become dependent on professional setup and installation ser- vices, but companies just do not have the breadth and depth nationally to execute these services. InstallCards allow manufacturers to sell installation services along with their products without having to spend the capital to build the solution directly. The InstallCard program allows manufacturers to match each product with the appropriate level of service. InstallCards are sold in-the- box, online or on the shelf.


Installation Network: Building a nationwide installation program for major re- tailer and manufacturer clients requires an extensive network of the highest quality installers. With more than 10,000 installers working from over 3500 locations, our network offers the most complete coverage in the U.S. and Canada of any professional services organization. We are always seeking top professional installers across the country to join our team.


KENWOOD USA CORP.


Sales Profile Years in Business: 34


Product Categories Sold: Speakers, Amplified),


Subwoofers, Enclosures (Loaded; Amplified),


Enclosures (Loaded; Non- Head/


Source Units, Active Processors/Crossovers, Amplifiers, OEM Integration Interfaces, Video Monitors, Navigation, Bluetooth


Address: 85 Flagship Drive, North Andover, MA, 01845 Main: 800-444-1644 ■ Tech Support Phone (for dealers): 800-950-9869 Fax: 978-867-6735 ■ Web: www.installernet.com


Brands Sold: Kenwood, Kenwood Excelon


Protected Brands: Kenwood, Kenwood Excelon


InstallerNet delivers fully managed quality in- stallation services through a vast nationwide network of highly trained and certified service providers. Similar to a gift card, our Install- Card program allows consumers to schedule services online, matching them to qualified top-rated local installers. The InstallCard is available at many retailers, e-tailers and is often bundled with the product directly from the manufacturer.


Brands Sold Online: Kenwood, Kenwood Excelon


Internet Sales Policy: Separate authorized internet dealer agreement, full compliance with MAP and anti-transshipping policies requied


Ordering and Shipping Main Shipping Locations:


U.S., Mexico


Order Placement Channels: Territorial representative, local or nationwide distributor


Support Reporting Defectives and Product Returns Via:


Authorized sales representative


Warranty Period for Products/Brands: 1 year limited (Kenwood); 2 year limited (Kenwood Excelon)


Training Resources: In-store training, distributed videos or other training materials, webinars, training sessions at established events


Point-of-Purchase Materials: Brochures, catalogs, in-store videos, in-store P


Technical Support Hours: Mon.-Fri.: 8a.m.-6p.m. PST


Technical Suppoert Channels: Phone, online documentation library, email


.O.P .


Address: 2201 E. Domiguez St., Long Beach, CA 90810 Main: 310-639-9000 Fax: 310-604-4487 ■ Web: www.kenwoodusa.com Social Media: www.facebook.com/kenwoodusa; Twitter, @kenwoodusa


The eXcelon line is THE specialist brand for the mobile electronics retailer. This full comprehensive line of business solutions strives to excel on every level. From products built specifically for the specialty retailer to distribution integrity to higher average selling prices and customized promo programs, Kenwood eXcelon aligns with your needs in ways other brands simply cannot or will not.


PIONEER ELECTRONICS (USA) INC.


Sales Profile Years in business: 74


Product Categories Sold: Speakers,


Navigation, Bluetooth


Brands Sold: Pioneer


Internet Sales Policy: Pioneer Authorized Dealers display the official Pioneer Authorized animated badge on their website


Ordering and Shipping Order Placement Channels:


Territorial representative, local or nationwide distributor Subwoofers,


Enclosures (Loaded; Non-Amplified), Amplifiers,


Enclosures (Unloaded), Speaker


Accessories, Head/Source Units, Active Processors/ Crossovers,


Video Monitors, Cameras,


Support Report Defectives and Product Returns Via:


Territorial representative who provides return authorization


Warranty Period for Products/Brands: One (1) year limited warranty applies to the original or any subsequent owner of this pioneer product during the warranty period provided the product was purchased from an authorized pioneer distributor/dealer in the U.S.


Training Resources: In-store training, regional (multi-dealer) group training, distributed videos or other training materials, Webinars, training sessions at established events


Point-of-Purchase Materials: Brochures,


catalogs,


Technical Support Hours: 8a.m.- 6p.m. PST


Technical Support Channels: Phone, online documentation library, live online support, Pioneer MEL


in-store videos, in-store P sample product — discounted .O.P .,


Address: 1925 E. Dominguez St., Long Beach, CA 90810 Main: 800PIONEER ■ Tech Support Phone (for dealers): 800TECHCAR Fax: 310-952-2975 ■ www.pioneerelectronics.com/car, Social Media: www.facebook.com/PioneerNorthAmerica


Pioneer’s Car Electronics Division is known for offering the kind of in-car products that make driving more enjoyable by offering high quality audio and video, seamless connectivity and ease-of-use. Its focus is on the development of new digital technologies including audio video, navigation and emerging media, while maintaining its strong heritage in products for car audio enthusiasts and sound competitors.


46 Mobile Electronics Survival Guide 2012


www.me-mag.com 47


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