PROFILES


AUDIOVOX ELECTRONICS CORPORATION


Sales Profile Years in Business: 30


Product Categories Sold: Speakers, Head/Source Units, Amplifiers, OEM Integra- tion Interfaces, Video Monitors, Cameras, Navigation, Vehicle


Security


Brands Sold: Audiovox,


Systems, Remote Start


Vehicle Tracking Systems, Keyless Entry Systems, Blue- tooth


Advent, Alarm, SiriusXM


Protected Brands: Audiovox, Advent, Jensen, Prestige, Pursuit, Code Alarm


Brands Sold Online: Audiovox, Jensen, SiriusXM


Internet Sales Policy: Approved Internet sites that adhere to the company’s MAP policies


Jensen, Prestige, Pursuit, Code Systems,


Ordering and Shipping Main Warehouse Location(s):


Chesapeake, VA, and Reno, NV


Order Placement Channels: Inside sales, territorial, representative, local or nation- wide distributor, protected online portal/Intranet


Ordering Incentives: Free freight for $2,500 order


Support Report Defectives and Product Returns Via:


Email, fax


Warranty Period for Products/Brands: 1 to 3 years depending on brands Code Alarm and Prestige: limited lifetime warranty


Address: 150 Marcus Blvd., Hauppauge, NY 11788 Main: 631-231-7750 ■ Toll: 800-225-6074 Fax: 631-231-2948 ■ Web: www.audiovox.com Social Media: www.facebook.com/audiovox


Product Categories Sold: Installation Accessories, OEM Integration Interfaces, Vehicle Vehicle


Security Systems, Remote Start Tracking Systems, Keyless Systems, Entry Systems,


Bluetooth, Window Tint, Training and Consultation, Edu- cational Resource


Brands Sold: VIPER, Xpresskit, Automate, Clifford, Python, Avital, Autostart, AstroStart, Install Essentials, Ready Remote


Protected Brands: VIPER, Clifford, Automate


Internet Sales Policy: Company websites urge con- sumers to purchase installed product from authorized dealers or their warranty will be void, and also list web- sites to avoid.


Ordering and Shipping Main Warehouse Location(s):


Vista, CA, and Memphis, TN


Order Placement Channels: Inside sales, territorial representative, local or nation- wide distributor, protected online portal/Intranet


Support Report Defectives and Product Returns Via:


Online RMA, Dealer warranty 800 number


Warranty Period for Products Brands: Limited lifetime warranty on many Directed products


Training Resources: In-store training, regional (multi-dealer) group training, distributed videos or other training materials, Webinars, training sessions at established events, training at Directed facility


Point-of-Purchase Materials: Brochures, catalogs, in-store videos, commercials for TV, in-store P guarantee


.O.P


Technical Support Hours: Mon.-Fri.: 6a.m.-6p.m. PST/Sat.: 7a.m.-3:30p.m. PST


Technical Support Channels: Phone, online documentation library, online live support


., sample product — 60-day money back


Address: One Viper Way, Vista, CA 92081 Main: 800-876-0800 ■ Tech Support Phone (for dealers): 800-753-0800 Fax: 760-598-6400 ■ Web: www.directed.com Social Media: www.facebook.com/viper; Twitter, @ViperSmartStart


Directed believes every dealer deserves an ex- perience that meets or exceeds expectations every time.That is why we created the Directed Dealers’ Bill of Rights and worked within our organization to ensure we have the products, processes, policies and people to deliver on these rights every day. Your Bill of Rights is our commitment that we will do what it takes to ensure dealers are totally satisfied. Log on to www.DirectedDealers.com to view all updated information on The Directed Dealers’ Bill of Rights.


DIRECTED


Sales Profile Years in Business: 30


Ordering Incentives: Free freight with $350 order


AUTO PAGE, INC.


Sales Profile Years in Business: 32


Product Categories Sold: OEM Integration Interfaces, Vehicle Security Systems, Remote Start Systems, Vehicle Tracking Systems, Key- less Entry Systems, Telematics for Smartphones


Brands Sold: Auto Page


Protected Brands: Auto Page


Brands Sold Online: Auto Page


Internet Sales Policy: Sales allowed with an authorized Internet reseller agreement


Ordering and Shipping Main Warehouse Location(s):


Torrance, CA


Order Placement Channels: Inside sales, territorial representative, local or nation- wide distributor


Ordering Incentives: Free freight with $750 order from authorized dealers


Support Report Defectives and Product Returns Via:


Phone or fax request to 800-262-2527/310-323-1896


Warranty Period for Products/Brands: Limted lifetime warranty when installed by an approved authorized dealer


Training Resources: In-store training, regional (multi-dealer) group training, training sessions at established events


Point-of-Purchase Materials: Brochures, catalogs, in-store P


counted Technical Support Hours:


Mon.-Sat.: 8a.m.-5p.m. PST/live online support .O.P ., sample product — dis-


As always, it is the goal of Auto Page to provide the highest quality products to our retail dealers who buy direct and for those who purchase through our whole- sale distribution channels within each representative territory. For 32 years we have been supporting the independent specialty retailer. It is our goal to continue maintaining these relationships. We wel- come any new potential retail dealer to be included in our distribution channels.


Address: 960 Knox Street, Unit B, Torrance, CA 90502 Main: 800-262-2527 ■ Toll: 800-945-2527 Fax: 310-323-1896 ■ Web: www.autopageusa.com


GROM AUDIO


Sales Profile Years in Business: 4


Product Categories Sold: OEM Integration Interfaces, Bluetooth, In-Vehicle Inter- net Devices


Brands Sold: GROM Audio


Brands Sold Online: GROM Audio


Internet Sales Policy: GROM Audio sells its product via the Internet and al- lows its resellers to sell the product via the Internet confirming they are compliant with MAP policy


Ordering and Shipping Main Warehouse Location(s):


Belmont, CA


Order Placement Channels: Inside sales, local or nationwide distributor, protected online portal/Intranet, calling us directly


Ordering Incentives: We have the wholesale discount program that depends on the order volume.


Support Report Defectives and Product Returns Via:


Salesperson; request RMA (Return Merchandize Autho- rization)


Warranty Period for Products/Brands: One (1) year manufacturer replacement or repair


Training Resources: Distributed videos or other training materials


Point-of-Purchase Materials: Brochures, catalogs, sample product — free with quali- fying order, sample product — discounted


Technical Support Hours: 9 a.m.-5 p.m. PST


Technical Support Channels: Phone, online documentation library, live online support


Address: P.O. Box 619, Belmont, CA, 94002, Main: 866-345-0694 ■ Tech Support Phone (for dealers): 866-345-0694 Fax: 866-259-3054 ■ Web: www.gromaudio.com Social Media: www.facebook.com/gromaudio; Twitter, @gromaudio


We strive to provide high-quality, innovative products that will be used widely by custom- ers and installers.


44 Mobile Electronics Survival Guide 2012


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