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e-FOREX : INTERVIEW


e-FX truly makes an organisation’s transactions more transparent. By employing a well defined cash- flow structure or portfolio management structure, inefficiencies, weak spots or unhedged exposures can easily be identified and managed. To invest in electronic systems, all the way from back office to front office you become less dependent on specific persons and of course minimise time and operational risk involved in risk managing your FX exposure. e-FX is most definitely a strategic asset, both for buys-side and sell side firms, and when such an investment is well executed, it can transform a business.


What feedback have your clients been giving you on where they would like the resources of SEB to be focused on future e-FX development in the near to medium term?


Despite heavy investment in their trading technology infrastructures and e-commerce services, most FX sell-side firms continue to stress the importance of traditional client relationships. What factors might place pressure on electronic FX trading platforms to become even more client focused and less product focused in the future?


Tis is a topic that is always high up on our agenda internally. Long-term relationships are key for us which means that no matter how the clients access SEB we have a close relationship.


To ensure our clients have the best possible service from us we cooperate closely among all our global sites. We are lucky enough to have a large and diversified sales force (100 FX sales staff in 15 offices around the world) and we find this ratio enables us to maintain excellent client relationships and focus when clients require a more bespoke execution capability.


We recently opened up a new office in Hong Kong, increasing our current FX presence in the Asia region even further, complimenting our Beijing, Shanghai & Singapore centres and strengthening our footprint in Asia. As the market has changed with most of the volumes being executed electronically staying close in the relationship with clients has never been more important.


Do you think clients should consider treating their investment in e-FX as a strategic asset and not just as an added cost and if so, what reasons would you give for making that case?


94 | january 2012 e-FOREX


For lower tier segments feedback is generally tighter relations into the middle office area, to assist with market evaluation and reporting. Other areas we will continue investing in is our Prime Brokerage offering, advanced order functionality as well as enhanced access to emerging markets.


Looking ahead, how important do you think e-FX will be in helping SEB to grow its FX business and in what ways might the development and adaptation of your pricing and execution models help the bank to meet the rising expectations of your existing clients and also attract new ones?


e-FX will continue to expand into new areas to meet client demand. Te way the FX market has transformed has naturally changed the way we price and risk manage our liquidity. In our Scandinavian niche we are now combining the best of traditional execution strategies with new technology to ensure best pricing and consistency to our clients. In the long term, SEB is focussed on leading our core markets and expanding in our growth regions by investing to out- serve our clients and consistently exceed their expectations; for FX Products in the Nordics and Nordic FX Products in the world, we aim to be the obvious choice.


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