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12
30
44
8
Nagaworld
Glyn Thomas talks to Mr Florian Pastiu, Director of Casino Operations at Nagaworld Ltd. Cambodia
12 Let the games begin Glyn Thomas talks to Richard Noble, COO
of Aspers, about the new Casino at Stratford which will open ahead of the opening of the XXX Olympiad in 2012
18 Olympic Spirit
Glyn Thomas talks to Armin Karu, founder of the Olympic Entertainment Group and Chairman of its management board
22 Macau eyes African Expansion Lorien Pilling, Research Director, Global Betting
and Gaming Consultants 26 Fast Cash
Chris Sanson chats to James Boje about MEI and it’s future plans
30 Macau Rules!
Bruno Nunes, a practising Lawyer based in Macau, gives an overview of the region and the prevailing legal issues
36 Italian VLT market 1 New VLT licenses are on the cards and everyone
is looking closely at Southern Italy - Giulio Coraggio reports on the developing situation
38 Enhance your customer service Robert Ambrose talks about the marriage
of technology and training to bring about impeccable customer service
42 Italian VLT market 2 44 Face Value
Paul Sculpher looks at whether server based gaming has finally found its home
Peter White talks to James Pepin, VP Sales and Marketing at Biometrica Systems LLC
Editorial Policy: The views and opinions expressed in casino life remain principally the views of contributors and do not necessarily reflect those of the editor or publishers.
The publishers wish to avoid inaccuracies and, whilst every precaution has been taken to ensure that information contained in this journal is accurate, no liability is accepted by the editor or publishers for errors or omissions, however caused. Unless otherwise stated, articles appearing in this publication remain the copyright of the publishers and may not be reproduced in any form without the publisher’s written consent.
Printed in the UK by MPC Ltd. 2 22 18
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