The Workforce • Over 1.9 million people work in the hospitality, leisure, travel and tourism industries, accounting for 1 in 15 UK jobs.


• The majority (83%) of the workforce is based in England, with 10% in Scotland, 5% in Wales and 2% in Northern Ireland.


• There are more women than men working in the sector – 56% of the workforce is female, 44% male.


• The sector is reliant on a young workforce – 15% are aged 16-19 (compared to only 5% across the economy as a whole); many of this age group are also in full time education. A further 34% are aged 20-29 (again, much higher than the average of 13%). At the other end of the scale, only 13% of the sector workforce is 50-59 with just 6% over 60.


• 45% of the workforce is part time, 17% of who are full time students. • 20% of the workforce was born overseas.


Skil ls and Vacancies


• Labour turnover currently stands at 31% - equal to the overall UK figure. • A high proportion of vacancies are identified as ‘skills shortage’ vacancies. • Whilst the ramifications of the recession are still being felt across the sector as disposable income reduces, the sector needs to gear up for growth.


By 2017 total employment is


predicted to grow by 10% with 208,000 additional jobs. When replacement demand is taken into account, projections indicate that a total of 1,063,000 additional people will be required to work in the sector. Strong managerial skills will be essential as it is anticipated there will be 69,000 additional managerial posts required by 2017.


• The biggest skills gaps cited by employers within the sector were around management and leadership, chef skills and customer service skills.


• It is estimated that approximately 150,000 people are working towards hospitality, leisure, travel and tourism qualifications in further or higher education across the United Kingdom. The majority of learners are studying either full-time or are on work based learning programmes such as Apprenticeships with training providers.


The ‘golden decade of sporting events’ presents the opportunity for the sector to raise skills standards significantly to ensure the sector attracts, retains and develops a high quality workforce. Now only one year away, the 2012 Olympic and Paralympic Games will provide the sector with its largest opportunity to market itself on a world stage.


VisitBritain estimates that the tourism legacy from the


games will be in the region of £2bn. The 2009 Report “Ambition 2020: Worl


that the UK’s prosperity depends on the jobs we are able to create; and having the skilled workforce we need to do them – and to do them well.


d Class Skills and Jobs f r the UK” places emphasis on the fact The report states that our colleges, universities and


o


training providers need to be excellent quality. They are essential to ensuring that employers get the skills they need for enhanced productivity and competitiveness, and that individuals have the opportunity to exploit fully their talent and potential. This requires building a high performing, agile, relevant and responsive employment and skills system – demand led systems that meet today’s needs whilst anticipating, and adapting quickly and effectively to, the challenges and opportunities of tomorrow.


Notwithstanding the goals outlined in “Ambition 2020”, the economic slowdown has resulted in a seismic funding public deficit. As a consequence of cuts to educational budgets the Trustees saw an increase in the applications and funding awarded. At the time of writing this trend would appear to be continuing.


have high initiation and ongoing running costs. s it provides”


Budget cuts can be particularly detrimental to those subjects such as hospitality which At the same time it has been acknowledged by


government that the hospitality industry is one of the few growth sectors and one that is likely to offer employment opportunities and positively contribute to the UK economy. “ sectors really are at the heart of so much of wh contribution, but because of the job


at this countr y does, n t only for their economc


T o


he tourism and hospitality i


. John Penrose, Minister for Tourism 6


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