BTAC RETAILER POWER PROGRAM
Getting Everyone “Pedaling In The Same Direction” 11:30am – 1:00pm Dan Mann,The Mann Group (English only session) Trying to operate your business when employees are not enrolled to your purpose is frustrating and inefficient.How do we secure “buy in?”Can you imagine the potential that exists when all members of your team are on board? Everyone’s efforts are maximized—and the team works together as a whole.We’ll show you a proven method for securing the emotional investment from your team.You will get everyone “on the bus”(to quote Jim Collins)…and heading in the same direction.We’ll also discuss what to do about those folks thatwon’t!
Servicing Electric Bikes: Obstacle or Opportunity? 1:30 pm – 2:30 pm Anthony Clyde,Head of Product Development for Wisper Bikes Ltd. (English only session) Most bike dealers mistakenly think that servicing an electric bike requires special training and knowledge to repair motors and batteries.This could not be further from the truth. Neither of these components are ever pried open, but knowing what questions to ask makes troubleshooting a breeze,and gets your customers back on the road quickly. Most problems are bike problems and you already know how to solve these. In this session learn the basics of servicing an electric bike, including what to look for (and avoid) in an electric bike to make things easier for yourself as retailer.Q&A period to follow.
Black Ink: Cashflow Management Secrets your Accountant Never Shared! 3:00 pm – 4:30 pm
Tom Shay, Profits Plus (English only session) Lack of financial management is the major cause of failure for small businesses; and while many businesses receive financial information (profit- and-loss statements,balance sheets) this information is rarely utilized to make decisions for the business. Attendees are guaranteed to return to their businesses equipped to understand their financial statements, increase their profits,and forecast the profitable future of their business.
The Specialty Bike Retailer Market — What Does it Really Look Like? 5:00 pm – 6:00 pm
Rob Jones, Editor of Canadian Cyclist& BTAC’s Director of Data
Capture (English only session) For most independent Specialty Bike Retailers it is hard enough to keep on top of the numbers for your own business let alone try to figure out what the bicycle industry is doing on a broader scale.However, successful retailers know that the more you can understand about your industry the better positioned you are to identify and take advantage of opportunities and avoid potential threats. Rob Jones,BTAC's Director of Data Capture Programs will provide an overview of the information that has been gathered from both wholesale and retail sources,and explain how this is relevant to every SBR. Q&A period to follow.
12 EXPOCYCLE 2010
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