CHIEF SOCIAL SCIENTIST Connected Action Consulting Group UNITED STATES www.connectedaction.net
arc Smith is a sociologist specializing in the social organization of online communities and computer mediated interaction. He founded and managed the Community Technologies Group at Microsoft Research in Redmond, Washington, and led the development of social media reporting and analysis tools for Telligent Systems. Mr. Smith leads the Connected Action consulting group and lives and works in Silicon Valley, California. He is the co-editor, with Peter Kollock, of Communities in Cyberspace. He is also co-author and editor of Analyzing Social Media Networks with NodeXL: Insights from a Connected World. Te Connected Action consulting group applies social science methods in general and social network analysis techniques, particularly to enter- prise and Internet social media usage.