This page contains a Flash digital edition of a book.
o
VErHEard
aaCrao strategic Enrollment Management
n o V E M B E r 8 - 11 , 2 0 0 9 d a L L a s , t E X a s
The 600 people who attended this conference and the sessions designed for them illustrate how difficult a job enrollment
management is. It takes commitment and support from the campus executive suite. It takes hard work. And it takes talent.
Listen in on what the talent heard and said in Dallas in November 2009.
Without cabinet-level direction your Students expect turnaround on Students with the least financial
admissions department will go out admissions information requests need have a surplus of aid while
and get whomever they can, mak- in hours, not days. To meet the de- the neediest students have the
ing admissions a numbers game. mand requires significant change greatest aid deficit.
Alicia Moore in skills, systems and service. William Serrata
Dean, Student & Enrollment Services Alicia Moore VP Student Affairs & Enrollment
Central Oregon Community College Dean, Student & Enrollment Services Management
Central Oregon Community College South Texas College
Five years make a data trend... How dare you admit students We don’t have a parking problem.
two years don’t. and not provide the services to We have a walking problem. Stu-
Peter Baigent retain them. dents expect to park right next to
VP Student Affairs & Associate Jay Goff the classroom door.
Provost Vice Provost & Dean for Enrollment Teresa Seymour
SUNY at Stony Brook Missouri University of Science and Executive Director/Registrar
Technology Louisiana State University
We should retain every student...
in the appropriate place. As a society Why do we graduate only 54 per- We are usually very accurate in
we can’t afford to lose any student. cent of students enrolled in PhD our enrollment modeling, but this
Rick Edgington programs? Fall we enrolled 10 percent more
Associate VP for Enrollment Man- Peter Baigent than expected.
agement/Registrar VP Student Affairs & Associate Deborah Robinson
Northern Oklahoma College Provost Executive Coordinator,
SUNY at Stony Brook Enrollment Management Strategy
We are targeting our legacies to University of British Columbia
recruit their children in an upward One reason why women do better
spiral attempt. in higher education is because they I don’t see us in the business of
Steve Neiheisel are willing to ask for directions. education. We’re in the quality of
Assistant VP Jay Goff life business.
of Enrollment Management Vice Provost & Dean for Enrollment Jose Cruz Jr.
University of Idaho Missouri University of Science and VP, Information Services and Planning
Technology South Texas College
“Today’s Campus staffers attend select conferences to gather and publish Overheards—we welcome your event invitations.”
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