Re-skill your staff for essential
high-value work
not-for-profits than the for-profits. that teach instructors how to teach. become proficient with the help of the
Do current staffers welcome an ex- Few campuses offer in-house training school of education?
citing challenge to really help their in- and development for non-instruction- Do not overlook leadership. Dan Hur-
stitution? Do they welcome an oppor- al staff. Nonetheless there are options ley is director of state relations and policy
tunity for career advancement? Or even available. analysis at the American Association of
an opportunity for self-satisfaction and If travel expense and lost work time State Colleges and Universities. Hurley
pride in learning a new craft? Scaramuz- seems an unaffordable luxury, bring a says campus best practices include lead-
zo believes that college employees are trainer to campus—in person or on- ership development as well. Ms. Murner
no different than those in other indus- line. An experienced employee may be agrees this is essential, as many workers
tries. “It is the same self-starter who will able to train other colleagues. Would who are skilled in a particular task are
step up, accept change, rise to often promoted to positions of
the challenge and deliver.” The supervision for which they are
change-resister will remain a
Few campuses offer in-house
often unready.
change-resister. Brantley says Why bother up-skilling
that a consultant—if not an
training and development for
employees? Dorren Murner
employee—from outside may says, “The more savvy organi-
help bridge the gap. He or she
non-instructional staff.
zation can grab a bigger share.”
can provide an unbiased as- It becomes a competitive ad-
sessment and still share the experiences certain employees benefit by auditing vantage.
TC
gleaned from having worked with other classes taught elsewhere on campus?
colleges and universities that faced sim- Might the procurement staff benefit
ilar issues. from something taught in the busi-
Tom Robinson is editor of
ness school? Might the web developers
Today’s Campus. He can
Training college staff learn Flash, HTML, or MySQL some-
reached at trobinson@
While many campuses have faculty where on campus? Might a staff trainer
todayscampus.com
38 T
oday’s
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ampus subscribe at no charge at
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