MAY 2016
22
OWNER/PUBLISHER GREG NAPERT (608) 436-3376
gnapert@DOMmagazine.com
OWNER/DIRECTOR OF MARKETING & SALES BOB GRAF (608) 774-4901
bgraf@DOMmagazine.com
OWNER/EDITORIAL DIRECTOR JOE ESCOBAR (920) 747-0195
jescobar@DOMmagazine.com
MANAGING EDITOR DIONNE SHEARER
WEBSITE EDITOR RACHAEL REITON
CREATIVE/PRODUCTION DIRECTOR BECKER 505, LLC
info@becker505.com
CONTRIBUTING WRITERS Roger Beebe Gordon Dupont Dr. Shari Frisinger Giacinta Bradley Koontz Brett Levanto John Pawlicki
DOMmagazine.com D.O.M.®
magazine is published nine
times per year. All statements, including product claims, are those of the person or organization making the statement or claim. The publisher does not adopt any such statement or claim as its own and any such statement or claim does not necessarily refl ect the opinion of the publisher. Printed in the USA. POSTMASTER: Send address changes to D.O.M. Magazine at P.O. Box 175, Milton, WI 53563.
All rights reserved. Permission to reprint articles or quote excerpts granted only upon written request.
contents FEATURES
06 16
22 28
PROFILE Tyler Hayes, Chief of Maintenance, Harley-Davidson Flight Operations
BENCH MARKS
The Major and the Chief Part II of II — Benjamin H. “Bud” Hadley (1913-1997) The Aircraft Mechanic With a Plan
WORKPLACE COLLABORATION What You Said Might Not Be What They Heard
THE HUMAN ERROR Risk Analysis
DEPARTMENTS From the Editor ..........................................................4 Readers Speak ...........................................................51 News ..........................................................................52
34 38
44 46
PLANE TALK International Aff airs
TECH TALK Are Drone Operators Trying to Kill the Emerging Drone Market?
ARSA CORNER Mugged by Reality
PROFESSIONALISM 2016 Aerospace Maintenance Competition
06 28
“You don’t know what you don’t know.”
16
Ad Index ....................................................................60 From the Publisher ..................................................62
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