about ASTA VIEW FROM ASTA ASK ASTA


n HOW DO I KNOW IF ‘ABC TRAVEL’ IS AN ASTA MEMBER? ASTA receives around 10-20 consumer calls and emails per week. Consumers contact ASTA to verify if agencies or suppliers are active ASTA members. We encourage all members to display the ASTA logo on their website and marketing materials, to show consumers and suppliers that they are active members of the world’s largest travel agency association and they adhere to ASTA’s Code of Ethics.


Premium perks


ASTA’s Premium Membership offers a variety of advantages that could benefit individuals and businesses alike


JUST AS AGENTS may have a program for their most engaged clients, so does ASTA for its members. ASTA’s Premium Membership was introduced in 2007 and funcions as an enhanced benefits program specifically designed for travel agency owners and industry members who want to take a particularly active role in their ASTA membership. Premium members join the program for a


variety of reasons, but some of the most-valued features include: n Direct access to ASTA’s experts who can help agents to comprehend and deconstruct the industry’s complex issues and identify how they may affect businesses n Access to Premium-only meetings and events that feature high-level content and networking not found anywhere else in the industry


did you know?


ASTA was founded on April 20, 1931 as the American Steamship and Tourist Agent’s Association. More than 60 members joined the association, which promised to protect and promote the interests of its members, maintain a dignified code of ethics, combat unfair competition and stimulate the public’s desire to travel. asta.org/about


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n Full access to asta.org, including research reports available only to Premium Members n Exclusive access to executives from top travel agencies and TMCs, consortia, franchise groups, and online travel agencies n Communication with ASTA’s Government Affairs team and a platform upon which to share opinions on current issues n Timely industry alerts, including vaulable inside information, useful ASTA research and white papers Premium is ideal for large corporate businesses,


small to mid-sized leisure agencies and everything in between. Membership is not only an investment in the industry but an investment in individual businesses, teams and professional development. One Premium representative and up to four managers can be selected to receive Premium-only benefits. Contact ASTA’s Membership Department


for additional information at askasta@asta.org or 800-275-2782.


n I CAN’T LOGIN TO THE ASTA WEBSITE There are a few different reasons why you might be unable to login to the website: your ASTA membership has expired, you’re an employee of a company not yet listed on the company roster or you’re a registered user with limited access. After 30 days of expired membership, you‘ll no longer have access to your online profile. To renew your membership, call ASTA at 800-ASK-ASTA. Please note, renewal invoices are sent to the company representative via email and direct mail, starting 60 days prior to the membership expiration date and up to 60 days after membership has expired. To be added to your company roster, please contact your company directly. To join ASTA, please contact join@asta.org


n WHO DO I ASK FOR HELP ON REGULATORY COMPLIANCE? ASTA staff are happy to answer questions at askasta@asta.org or on 800-ASK-ASTA. Try posting a question on ASTA’s LinkedIn or Facebook page. Get to know your Chapter President, as they can advise or help connect you to other local members. Use the ASTA member directory and search by a range of criteria to find the right member. Don’t forget you have access to ASTA’s extensive online E-library.


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