RetailT
alarm response and system servicing. This includes reductions in staff time and call out costs due to fewer false alarms. “We want to use the latest monitoring and
internet technology to reduce costs and save management time in having to attend stores out of hours and reset the security system because of a false alarm,” explained Craig Ovenden, property manager for Wynsors World of Shoes. “The high level of monitoring and response
creates a safer and more secure environment for staff and customers. Remote CCTV links enable us to verify every alarm activation – and if there is a notifiable incident, we can watch, record it for evidence and provide the emergency services with a running commentary when they arrive on site.” The security of its trailer fleet is a strong focus for baby equipment giant Mothercare. The retailer has installed a pilot of the new SecureSeal Logger system on its trailer fleet This wireless, self-powered device enhances
the functionality of the SecureSeal Data reusable seal used on each trailer door, to provide an automated audit trail of security sealing to Mothercare’s loss prevention team. Data from the Logger is collected
automatically via the drive-by Receiver Hub, normally sited at the gatehouse. An internet portal provides a full audit trail for every trailer as well as a suite of proactive loss prevention exception reports. “The SecureSeal Logger system is unique as
it uses drive-by RF technology to automatically capture all trailer seal activity from every journey,” commented Cameron Grant, managing director at SecureSeal Systems Ltd. “Access to seamless security information and proactive exception reports will enhance the ability of Mothercare’s loss prevention team to reduce shrinkage across the supply chain.” The Logger can collect information from the
security seal or the door switch using the range of SecureSeal Systems sensors. SecureSeal Data trailer seals are permanent and reusable, with a unique random security number generator that indicates unauthorised door openings. Deployed as standalone units with optional
connections to the SecureSeal Logger for audit trails or connected to standard vehicle monitoring systems (VMS), they are in daily use on over 50,000 vehicles globally, including many retail and supermarket fleets across the UK and Europe.
www.retailtechnology.co.uk
echnology
SECURITY ROUNDUP
Retail Technology sums up the key trends that
retailers should be aware of in their quest for a more secure trading environment
CUSTOMERS TRUST Financial breaches can
cost retailers permanent customer loss
A SafeNet, survey showed 65% of respondents would never, or were very unlikely to, shop again with a company that had
experienced a financial data breach
EXPECTATIONS
Customers feel retailers could be doing more to keep shoppers safe online
1 in 4 online consumers have been affected by a fraudulent transaction (eDigitalResearch’s and IMRG’s
eCustomerServiceIndex) OPERATIONS SHRINK UK shrink levels have
increased this year to 11% of sales
This rise by over 22% is estimated to amount to a £5.03 billion loss tthe
industry, according to the most recent UK 2014 Retail Fraud survey
INTERNAL THEFT Employee theft only
accounts for 20% of UK store losses
The UK Retail Fraud Survey 2014 has suggested this number is under-reported
compared to shoplifting (44%) due to retailer reluctance to reveal this issue
TECHNOLOGY
PCI CONFIDENCE Contrary to industry
perception, PCI compliance improves cybersecurity confidence
Tripwire’s retail cybersecurity survey (July 2014) indicated that 89% of organisations
relying on PCI compliance felt they could detect a breach within three days
SPEND
Spend on store-based and online fraud prevention continues to even up
This reflects the growing
importance of online trading to retailers, according to the 2014 UK Retail Fraud Survey. 33% of retailers identify fraud detection capabilities as their biggest concern
Autumn 2014
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