SECURITY
LET’S GET PHYSICAL: SECURITY ON THE GROUND
Data – and by association payment security – may have grabbed recent headlines, but these examples demonstrate that retailers cannot overlook the impact of physical security on their bottom line, as Retail T
echnology discovers T
he biggest source of store loss to retailers remains shoplifting, at 44% of shrink, according Retail Knowledge’s latest UK Retail Fraud Survey. The survey found that
manned guards are used by 65% of all retailers, but rarely in all stores, with department stores leading the way. It also found that whilst the use of security cameras or CCTV systems was the most popular form of store security, there was some evidence to suggest it is not that successful. Seeking to police its car parks in a different way and to step away from more
conventional forms of security such as guards, store detective and CCTV, Marks & Spencer has partnered with Securitas to create a Securitas mobile CCTV van to increase the safety of both customers and staff. The van carries four HD Dallmeier fixed cameras, a hydraulic arm that gives the pan, tilt and zoom (PTZ) camera a height of 15 metres, warning alarm system when anyone gets close to the vehicle and a five-day battery life for deployment where no power is available. All cameras are recorded on a Dallmeier Video Net Box and there is capability
to monitor from within the vehicle or remotely. It can interrogate the CCTV inside the store as well as its own CCTV. A trial was carried out over a number of sites and the results showed the difference the CCTV van can play, with a measurable decrease in crime by 23%. Craig Robb, head of retail at Securitas, explained that the retailer noticed benefits that were not even considered when the mobile van was put in place.
30 Autumn 2014
www.retailtechnology.co.uk
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