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IT & WIRELESS COMMUNICATIONS
A remedy for spiralling admin costs
Dave Broadway, managing director of print and mailing specialists CFH Docmail Ltd, says the company has seen a signifi cant increase in new NHS customers in the last year.
M
ore medical practices are beginning to recognise the time and money-
saving benefi ts of using Docmail for patient communications, especially for the busy fl u jab season.
In the last year, Docmail has seen an increase of nearly a third (32%) in NHS and healthcare registrations, taking the total number of medical and healthcare providers, CCGs, hospitals and NHS trusts signed up to Docmail to over 3,000. The company has seen the highest demand from these customers during the build-up to the fl u vaccination period.
Docmail allows users to create, print and post personalised correspondence through its secure online portal. Users can simply compose the letter, select the recipients from their own address database, and let Docmail do the rest, safe in the knowledge their mailing will reach its recipients securely, and looking just as professional as if they had sent it the traditional way themselves.
Docmail, a hybrid mail solution, is used by over 12,000 organisations across the UK as a vital communication tool, and has printed and delivered over 38 million letters since its inception in 2008. An estimated 10 million of those have been sent by the medical sector, including GP surgeries, hospitals and pharmacies, representing a saving of about £6.5m on the cost of traditional print and mailing in the sector collectively.
From appointment letters and clinic campaigns, to result reminders, invitations for QOF (Quality and Outcomes Framework) indicators and invoicing, the capabilities of the Docmail system off er limitless options for healthcare and medical organisations. Freeing medical practices and health services of their administrative time, and saving on the cost of stationery, stamps, and franking on these types of mailing tasks is what is driving the numbers up.
to the medical and health services sector, with a 22% market share of the hybrid mailing market. We have helped thousands of medical sector clients dedicate more time to patient services and care and save thousands of pounds in the process, and clearly more and more NHS organisations are recognising the benefi ts of the Docmail solution.
The proposition is simple: Docmail is faster, more cost-eff ective, and secure – it relieves the labour intensive task of a manual postal mailing, and saves on the cost of printing and postage. We remove the need for printing, stuffi ng envelopes, buying stamps, and rushing to the post offi ce.
We know that staff resources and budgets are under immense pressure in the healthcare sector, so for any busy GP practice, hospital or health centre, this is a welcome game-changer, saving two valuable assets – time and money. This has been a fantastic year for Docmail, and with the upcoming fl u season, we expect that demand for Docmail from the medical sector will grow further still over the coming months, as the health sector reaches out to vulnerable patients.
Starting as an unknown service provider in 2008, Docmail has now reached the position of the number one provider of mailing services
84 | national health executive Sep/Oct 14 FOR MORE INFORMATION
E:
docmailsales@cfh.com W:
www.docmail.co.uk
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