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TRAINING & DEVELOPMENT
Creating a network to learn and improve patient safety together
Phil Duncan, the Patient Safety Collaborative lead for NHS Improving Quality, who has led on and helped establish clinical networks and collaboratives within a range of national improvement programmes (including those for cardiac, stroke and respiratory care), describes the role of professional development in improving patient safety.
tire healthcare system, interwoven with clinical effectiveness and pa- tient experience.
S
It is transformational change across the NHS that is required to achieve the ambition for pa- tient safety, and to secure public confidence in the NHS. NHS Im- proving Quality is currently at the centre of a national initiative to improve the quality and safety of the NHS for its patients through its involvement in the new Patient
afety is a thread that runs through the fabric of the en-
Safety Collaborative and the Win- terbourne Medicines Programme – all of which are targeted to im- prove key areas, such as reducing pressure ulcers, falls or improving medicine prescription and admin- istration.
Central to this change will be the newly-formed Patient Safety Collaboratives that are formally launching in October 2014. Led by the Academic Health Science Networks (AHSNs) the 15 Collaboratives will work across the whole system to tackle the
leading causes of avoidable harm to patients by using a variety of proven quality improvement approaches. They will also engage patients and healthcare staff to work together to identify local needs in order to develop sustainable solutions to improve patient safety.
Meeting the education and training needs of care providers
Marion Grieves, assistant dean (marketing, recruitment and international) at the School of Health and Social Care, Teesside University, describes what it can offer.
comprehensive range of full- and part-time undergraduate and postgraduate work-related courses, as well as CPD/short course opportunities.
At
We are renowned for our flexibility and responsiveness in meeting the education and training needs of care providers in the public, independent and voluntary sectors.
The quality of our provision has been deemed ‘excellent’ year on year for the past decade by professional and statutory bodies, the Department of Health and
the School of Health and Social Care, we offer a
NHS Health Education North East.
The School is regularly commended for the excellent partnership relationships it has with providers of health and social care.
Our courses provide opportunities to commence a new career or advance your career pathway to excel in health and social care roles – and we are very pleased to announce for 2014-15 the start of our three year Paramedic Practice degree course.
FOR MORE INFORMATION
T: 01642 384176 E:
sohscadmissions@tees.ac.uk W:
www.tees.ac.uk/schools/soh/
98 | national health executive Sep/Oct 14
Working with NHS England, the AHSNs will be supported to enable frontline teams to develop new thinking, attitudes, ideas and innovative solutions for patients, carers and their families in making healthcare safer. The programme will create opportunities for the Collaboratives to learn from each other, ensuring the most effective and successful solutions are rapidly spread and adopted across England. Through the building of skills and knowledge about safety improvement using a collaborative approach, and by using tried-and- tested learning from industry, each partner will aim to create space and time to work on the safety issues that matter to local organisations, and provide opportunities to continually learn from each other.
The programme is born out of Professor Don Berwick’s report last year into the safety of patients in England. The report, ‘A Promise to Learn – a commitment to act’, called for the NHS “to become, more than ever before, a system devoted to continual learning and improvement of patient care, top to bottom and end to end”.
Too many people are harmed by things going wrong during their contact with the system, and the challenge is to systematically tackle the underlying causes. The ambition of the programme is far greater than singling out specific
areas of care. The challenge we all face is to change the culture of how we deliver care, report harm and systematically learn to improve.
The focus has to be on truly understanding human factors, open and honest transparency with the public, better measurement, reliable systems and leadership at all levels. The ambition is to make safety improvement everyone’s business.
There is already a great deal of good work and initiatives in place that are making a considerable difference to patient care across England. The ambition of the Collaboratives is to provide an opportunity for all staff to be involved and do something about safety so all can truly learn together as to what is working and what needs to change. Through focusing on actions that can make the biggest difference to patients and sharing these achievements together, this can change the culture within the NHS to a more supportive environment.
NHS Improving Quality will strive to focus on what can be done nationally to provoke and enable changes in the NHS that will make the biggest difference for patients, carers and staff. However, our challenge is that the impact of this work will need to be felt by patients, their families and carers in every interaction with the NHS, so that healthcare is as safe and as positive an experience as it possibly can be.
FOR MORE INFORMATION
E:
enquiries@nhsiq.nhs.uk W:
www.nhsiq.nhs.uk/ improvement-programmes/
patient-safety.aspx Tw: #saferNHS
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