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of total cost of ownership, with efficiencies in technical services, shared data, outsourced hardware and software upgrades. Bucknell University (Pennsylvania) was able to reallocate 2.5 FTE in their Technical Services area and purchase institutional repository software as a result of time and cost savings. Dr Lynn Futch, Dean for Library Services, Ogeechee Technical College, cited impressive library workflow savings: "WMS has made it possible for us to streamline processes to get books on shelves and into students’ hands. What used to take a couple of days to accomplish can now be done in a couple of hours," she said.
The world’s largest library database OCLC’s WorldCat Discovery Services, was another atraction for Bishop Grosseteste University. As the world’s largest library database, WorldCat holds metadata for every conceivable physical and electronic format, as well as providing access to 1.267 billion articles, videos, books, photographs, maps and other library materials. "It’s going to be a lot easier for students to use," said Nicola. "It’s a joined-up system where students can search on both printed book stock and the online resources. At the moment, different materials are held in different places; they’ve got to go to different databases for journals, and some students simply never discover the full range of resources available. OCLC’s WorldCat Discovery Services fits in more with how people tend to search nowadays. It’s more modern." Library staff foresee that this will improve search results, enhancing overall student satisfaction with the library. "WorldCat is the central core database of WMS," said Andrew, "and that changes the nature of acquisitions and discovery, opening up the network effect to library workflows and providing a discovery layer. The WMS and WorldCat Local experience gives a unified feel to both next generation discovery and next generation
management, with one system to maintain and one set of data, so I think it’s the best of both worlds for libraries."
Implementation Staff from BGU and OCLC kicked off the implementation project in 2012, and staff members from both organisations took part in fortnightly conference calls to review progress on activities such as data preparation, configuration refinements and library staff training. OCLC has set up a WMS User Support Centre, with a full-time staff-member who works with the WMS community, providing news and information and moderating forum discussions. Staff at Bishop Grosseteste University have made use of this important facility in a number of ways. "It’s useful," said Nicola, "because we get short bite-sized tutorials which we can dip into before working in WMS, and they complement the recordings we have of our training sessions, which are longer." Emma has made use of the forums within the centre to resolve issues. Deployment of the system involved only two days of system downtime, when data was in transit, causing no operational difficulties at that time of year. Immediately afterwards, Nicola performed a number of checks to make sure that the data in the new system met her expectations. "It was a very smooth and straightforward process," recalled Nicola. The library launched the system to students and staff at the beginning of the following week. Emma and Nicola have also enjoyed working with OCLC on the implementation project. Emma added: "Library staff find it very easy to use, and we’re looking forward to seeing how the students and academic staff receive OCLC’s WorldCat Discovery Services, then exploring the capabilities ofWMS further in the new academic year, to look at streamlining our processes further." UB
Watch a video of BGU’s Emma and Nicola talking about OCLC’s WMS at htp://
bit.ly/1b1eubZ
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