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to withdraw from transactions in the EC Consumer Rights Directive of 2011. Tanzer said: “We successfully argued the cooling-off period out of the Consumer Rights Directive. It is not practical in a world of dynamic pricing. Companies would have to price in the risk of consumers withdrawing. It would mean increased prices and lead to consumers making phantom bookings as they compare prices. It would create chaos.” He pointed out the Internal Market


Committee would have a greater say on revisions to the PTD, but added: “We foresaw it would come back [in the directive].” Tanzer insisted there is no great division among national trade associations. He said: “We work closely with other associations through the ECTAA [the European travel agents and tour operators’ association] and there are not many issues we disagree on. Most of the big tourist markets have a strong voice, [but] the sheer volume of passengers in the two big outbound package markets, the UK and Germany, probably carries more weight with the commission.” The proposed revisions will go to a plenary (full) meeting of the parliamentary committee probably in March. The PTD is also being reviewed by a committee of the Council of Ministers. European elections in May will interrupt


the process, although Tanzer foresees no fundamental break regardless of the results. He said: “There is a broad political consensus. If the UK comes back saying: ‘We want out [of Europe]’, that won’t help our argument. But we don’t see the directive losing momentum. “The committees will go as far as they


can to arrive at a settled view [before May], but they won’t complete the process. It will probably be 2017 before we see any new directive in the UK.” Tanzer insisted: “We’re well positioned.” Luke Pollard, who has continued


to represent Abta in Brussels despite standing down as head of public affairs last August, will leave in February to campaign full time as a Labour candidate for MP in Plymouth. Abta head of public affairs Stephen D’Alfonso will take over the role in Brussels.


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AIR NEW ZEALAND AND SINGAPORE AIRLINES SEEK APPROVAL FOR ALLIANCE


Phil Davies


Singapore Airlines and Air New Zealand plan to forge an alliance to boost capacity between the two countries. If agreed the pact would enable Air New


Zealand to fly the Auckland-Singapore route again and SIA to operate the Airbus A380 superjumbo to New Zealand for the first time. The carriers are seeking approval for the alliance from Singapore’s competition commission and the New Zealand transport minister. Pending approval, flights could commence as early as the end of the year. The alliance would see Air New Zealand’s ‘NZ’ code return to SIA’s network for the first time since 2007. Air New Zealand last operated to Singapore in 2006. The A380 would run daily between


Singapore and Auckland, progressively replacing an existing SIA daily service with the smaller Boeing 777-300ER. A380 operations would initially be on a seasonal basis. The B777-300ER would be used during off-peak travel periods. Air New Zealand would launch daily services between Auckland and Singapore using newly refitted Boeing 777-200ER


RYANAIR RECRUITS MARKETING CHIEF AMID BIG SHAKE-UP


Moneysupermarket marketing chief Kenny Jacobs has been recruited as chief marketing officer at Ryanair as part of a raft of management changes. The shake-up comes into effect from


February 1 as the airline moves to improve its customer service and expand its network across Europe. Eight further internal changes include


Peter Bellew being promoted from deputy director of flight operations to head of sales and marketing; Lesley Kane switching from head of sales and marketing to head of groups and corporate sales; David O’Brien being promoted from operations director to chief commercial officer; and Dara Brady stepping up from deputy head of web development to head of web development.


Air NZ and SIA plan codeshare to boost capacity between the two countries


aircraft, taking over five flights currently operated by SIA and adding two more weekly flights, increasing frequency to daily. Subject to regulatory approval, the


carriers would aim to boost their existing capacity between Singapore and New Zealand by up to 30% year-round over time. SIA’s daily Singapore-Christchurch service


would continue as part of the alliance. The alliance would give passengers of Air


New Zealand and SIA access to each other’s networks: SIA’s in the UK, Europe, southeast Asia and Africa; and Air New Zealand’s domestic and international destinations.


Chief executive Michael O’Leary said: “These promotions and new positions conclude the first significant senior management reorganisation since Ryanair joined the stock market in 1997. “Kenny Jacobs, who joins us from


Moneysupermarket, will bring a new and fresh impetus to Ryanair’s marketing activities over the coming months as we roll out significant customer service improvements.”


Ryanair is making eight staff changes

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