Improving memberships benefits for 2014 and beyond
Vickie Moss, CIPP’s Associate director of marketing and business development, reveals the findings of research the CIPP conducted in 2013 in order to improve membership benefits for 2014 and beyond
l The needs of the payroll and pensions industry l The needs of the CIPP membership – what you currently value and what else we can offer to provide more value for your membership subscription l Is the CIPP offering products and services which are important to payroll and pensions professionals? l Are there any other organisations that we can partner/work with to meet the needs of the industry; both current members and non-members? The project ran throughout 2013, and
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over 550 professionals responded to the survey. Thank you to everyone who has taken the time to feedback their views. The findings have assisted the
CIPP board and management team in identifying the ongoing strategy of the CIPP, and in deciding which avenues to pursue on behalf of our members and the industry. The next few pages detail the key findings and ongoing plans for the CIPP as
...ASSISTED THE CIPP BOARD AND MANAGEMENT TEAM IN IDENTIFYING THE ONGOING STRATEGY...
12 PayrollProfessional
uring 2013, the CIPP ran a market research project to establish:
a result of the research.
Objectives Following the research, the objectives for the Chartered Institute agreed by the board in November are: l To increase the number of individual members through retention as well as acquisition. l To maintain and improve the CIPP’s financial position to ensure that benefit provision to members can be maintained and improved. l To develop the CIPP’s international payroll support, products and services. l To improve the CIPP’s pension support, products and services.
Each of these objectives is covered in more detail throughout this article. Should you have any feedback for the CIPP, please email
vickie.moss@
cipp.org.uk.
Financial The CIPP has recently put an offer in to purchase new premises in Solihull. Whilst being an investment to the CIPP initially, this purchase will assist the CIPP in becoming financially stable. Owning our offices will mean that we do not have to pay rent, which reduces the CIPP’s overheads and allows room for
staff growth. In addition, the office space has meeting facilities which will enable the CIPP head office to be a venue for training courses and module review days which will also allow for overheads to be reduced and finances to be re-invested into the membership services provision. Plans for membership are covered later in this article. The 2013 finances will be published prior to the 2014 annual general meeting (AGM) which is taking place in Birmingham on 10 July. Details of the AGM will be sent to members via PayrollProfessional and News On Line in due course and in accordance with the CIPP’s Royal Charter.
Pensions With the recent changes and developments in the pensions industry, the CIPP is improving our pensions products, services and knowledge. In November 2013, the CIPP brought Andy Agathangelou on board as a
membershipfocus
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