3. The people who need to connect with others can spend more time in small talk conversations than those who are comfortable sharing only work details. Not acknowledging the other person can lead to worry, anxiety concern and a general lack of productivity.
4. Don’t assume that just because someone acted in a foolish or in an inappropriate manner (in your opinion) during the previous get together, they will act the same way this time. We might remember that last year, Joe came to work and took twice as long to complete his work because he was dreading going home to visitors. We will probably brace ourselves for the same type of behavior from Joe, and we can be guarded, wary or irritable. Who is to say that those visitors won’t be in town this year or that Joe has adjusted his attitude towards them? If we believe a family member judges our success against theirs (and their success includes more money, bigger house, newer car and other materialistic items), we are defi nitely doomed for an escalated discussion. In each of these scenarios, our reaction to the situation is just as critical as the other person’s. The fi ring of defense mechanisms becomes contagious and feeds off the tension in the air. The circles on page 46 illustrate how a situation can easily get out of hand when a person does not understand the response process of another person. Our reactions (positive or negative) have an eff ect on others and they will react to our reactions. That’s how discussions become escalated and arguments ensue. As we can see, these vicious circles are
self-perpetuating. The longer this type of discussion continues, the greater chance of escalating into a situation that results in regrettable words being spewed and actions causing ill feelings. If it is in a work environment, it infl uences safety negatively and hampers collaboration. If it is in a home environment, it aff ects everyone attending the function. The present and future interactions are aff ected in both environments. After all, how can we be pleasant to someone who just embarrassed us, or rehashed a prior argument in front of other people?
PT6A Duplex Fuel Nozzles
Heritage Turbines Fuel Nozzle Recertification, Exchange Kits and Gasket Kits
Simplex and Duplex Nozzle Services
We will recertify your Duplex Fuel Nozzles for a Fixed Rate of $299.00 Labor Only
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Our recertification procedure accomplishes the following: P Cleaning P Flow Check P Inspection for Damage P Tip Replacement (We Only Use OEM Nozzle Tips) P Full Compliance with M.O.R.E. Program Requirements P One Day Turn Time and Exchange Available P A.O.G. or special requests are always accommodated
CONTACT US TODAY | 35 Hinckley Road | Hyannis, MA 02601
www.HeritageTurbines.com |
PT6@HeritageTurbines.com 1-888-669-9531 (toll free, US) | 508-778-7788 | FAX 508 775-4489
11.12 2013
45
Photo Courtesy of Pilatus Aircraft Ltd –
www.pilatus-aircraft.com DOMmagazine.com
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