RetailT
echnology
machines operating within the computing centre. But the company’s imaginative vision for mobility really brings the transformation to life. Using the Cisco BYOD Smart Solution, Vitra has set up three securely partitioned wireless zones: for warehouse operations, for staff working in the office and for guests visiting Vitrahaus. “We’ve integrated ISE with Active
Directory,” Gersbacher explained. “Authentication takes place automatically. Users don’t have to remember countless passwords and we don’t receive so many calls asking for support.” Vitra also chose Cisco ISE as its Cisco Access Control Server was old and had to be updated or replaced. Gersbacher added: “We migrated existing scenarios such as authentication for VPN and wireless to ISE. Furthermore we got additional functionality, for example profiling tools for better network management.”
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Vitra has gained new business benefits.
“Before, a colleague might have been sitting at a table sharing product information on a laptop. When they took a visitor to look around the showroom, the wireless connectivity would drop out,” said Gersbacher. “Now that doesn’t happen.” Visitors are also taking advantage of
wireless access to engage more intimately with Vitra products. “If visitors have questions in VitraHaus, they can take their iPhones, Androids, or other devices and sit down anywhere to view information,” Gersbacher added. “They can even take pictures or videos and share these with family and friends.” Meanwhile, management has a real
time view of vital supply chain processes such as quality assurance, stock control, and shipping. Each process can be executed faster and more efficiently thanks to digital barcode scanners directly linked to SAP applications via the Cisco wireless network.
Vitra is also benefiting from time and
operating expenses savings. Routine IT tasks, such as moves, adds, and changes, are simpler to manage. “The old approach of using port-based network access control and making changes to individual switches is very time consuming,” Gersbacher said. “In future we will be able to manage more with the same headcount because everything can be done centrally and automatically.” And the IT team is spending less time
managing network availability and security. “Cisco CleanAir automatically detects interference and re-routes traffic. I would say uptime and stability has improved by around 20% overall,” he added. The company is also plans to use its
Cisco BYOD Smart Solution with several new projects, including establishing a fourth wireless zone and boosting sales team productivity further still with the deployment of iPads.
Autumn 2013 51
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