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 IndustryNews


Epidemic or pandemic? Stan Atkins, group chief executive officer of BICSc, reports.


British Institute of Cleaning Science People Obituary: Jennie Harvey


Craig Shepheard has been confirmed as the new British Institute of Facilities Man- agement (BIFM) representa- tive on the British Standards Institution (BSI) FMW/1 Fa- cilities Management Com- mittee, working alongside another BIFM representative, Stan Mitchell, who chairs the committee. The FMW/1 Facilities Man-


In July 2009 I visited Qatar for the first time. The world was in the grip of the fear of swine flu. In the airport terminals I travelled through I witnessed some individuals,members of the traveling public, wearing paper facemasks as a first line of defence against this potential unseen killer. Even so it was somewhat disconcerting to be intercepted before pass- port control by a battery of thermal imaging cameras. Qatar is pretty hot in July (even without playing football!). As we approach the season of pandemics I thought it


might be timely to discuss the differences in the effects of these two often quoted terms - epidemic and pandemic. Ac- tually, if you’re infected it does not reallymattermuch to you! These diseases/viruses aremainly spread by: • Airborne particulates. • Absorption into the skin. • Third party vectors. For example ‘The Black Death’ (the bubonic plague) was


not spread by black rats but by the parasitical flee that used the rat as its host. An epidemic is described thus: the occurrence ofmore


cases of disease than expected in a given area or among a specific group of people over a particular period of time. A pandemic, however, refers to an epidemic that has spread over several countries or continents, usually affecting a large number of people. R0 is the calculation used tomodel the likely infection rate in a theoretical population where all individuals are susceptible to the disease. If we were to use flu (ie influenza) as an example, there


are various strains that have been identified within the last 100 years, for example swine flu and avian flu. These names are determined by the vectors involved. If we look at the case of Spanish flu, which was prevalent in Europe and spread to the USA andmany other countries, the virus is be- lieved to have originated in chickens and thenmutated in pigs before it became apparent in humans around the spring of 1918. During 1918 and 1919 this influenza virus was unforgiving. A subject could be symptomatic in the morning and in themorgue by the evening. Somewhere be- tween 50 and 100million died in comparison to some 37 million killed during the FirstWorldWar. In Arizona, the practice of shaking hands was outlawed, while in France spiting became a legal offence. Some laws should not be re- pelled! Demobbed soldiers continued to wearmasks that con-


cealed the inoperable disfigurements inflicted by trench warfare. The Spanish flu epidemicmade thousandsmore wearmasks. Oxo spentmillions on advertising its cubes as a good way of increasing nutrition and fortifying the system. In London nearly one third of the police force reported sick simultaneously. Coffins stockpiled throughout the war were suddenly in short supply. Despite the advances inmedical science, the one thing


that changes an outbreak into a pandemic is human con- tact. Spanish flu became a pandemic due to allied forces re- turning home fromthe battlefields of Europe, infecting the ones they loved and had fought a world war to protect. Look at the number of planes taking off every day fromHeathrow and just as importantly those that are landing fromworld- wide destinations. The levels of hygiene and sanitising should always bemaintained at the highest practical level. The lowering of standards is an invitation to disease.


8 l C&M l SEPTEMBER 2013 l www.cleaninghub.net Craig Shepheard, BIFM. Shepheard said: “The vari-


ous quality standards that have been developed over the years have helped move British companies into the forefront of modern, quality ways of working. But there is more we can achieve. I would like to help develop ‘user- friendly’ standards, so all employees understand their role in the quality standards. I believe if standards are written in a clearer way, re- moving some technical jar- gon, then everyone should be able to understand what the purpose is, and in turn, how they can assist their organi- sation in achieving stan- dards."


Cleanall Services Ltd has ap- pointed Alistair Clayton as commercial director. Most recently business develop- ment director at Axis Group,


agement Committee is part of the construction section of BSI and was established to provide a UK voice into the development work that was to be carried out via CEN, the European standards body. FMW/1 is responsible for the development and mainte- nance of standards in facili- ties management (FM).


It is with great regret that we report the death of Jennie Harvey on Friday 28 June 2013. Jennie, who was 64, had been suffering from cancer since the latter part of 2012. Jennie began her career in the National Health Service, training originally at Sheffield Polytechnic.


In the 1970s she


rose to district domestic services manager for Sheffield NHS District, and later worked at Barnsley Hospital. Follow- ing the government’s drive to outsource services, Jennie joined the commercial contracting world, originally with Lester’s in London, but in 1980 soon transferred to Crothall, where she was appointed operations director. She moved to Exclusive Health Care in 1984, and transferred to Initial Health Care in 1989, when they secured the Exclusive busi- ness, continuing in her role as operations director. Her work ethos and strong focus earned Jennie much re-


spect in the industry. An example of this was the dedication she showed in transporting a team of cleaners into Barking District Hospital in 1983 every day for 52 weeks in order to break a strike of health service workers at the hospital. Jennie changed careers in the 1990s when she set up her


human resources consultancy, Pertrac International, again successfully advising many companies in the cleaning and support services industry. She later sat on many employ- ment tribunals, and was also a representative at mental health tribunals. London was very much Jennie’s focus in life. She joined


the City of London Special Constabulary and rose to the rank of superintendent. She was also a regular visitor at The Square Mile Club. Jennie was admitted to the Freedom of the Worshipful


Company of Environmental Cleaners in 1981, clothed in Liv- ery in 1987, and made a Court Assistant in 2009. She was an active participant in the company’s affairs and regularly at- tended events. Our thoughts go out to her daughter, Kathrine.


Clayton brings nearly 20 years’ experience in the cleaning industry, with par- ticular specialism in the shopping centre and leisure industries. He said: “This is a great opportunity to further develop Cleanall’s recog- nised ‘back to basics’ cus- tomer service ethos. Already I can see that Cleanall’s ap- proach to bespoke client so- lutions, flexibility and levels of customer support echo my own business ideals and I am hugely excited by the po- tential.” Lee Bailey, director at


Cleanall, said: “Personally I am delighted to be back working with Alistair. More than this, someone of Alis- tair’s calibre joining Cleanall confirms our commitment to being a dynamic, cus- tomer focused provider in the cleaning industry. This has been further underlined by recent contract wins in the leisure and retail sec- tors.”


Alistair Clayton (right), the new commercial director of Cleanall Services Ltd, is greeted by Lee Bailey, director at Cleanall.


RP Adam Ltd has announced the appointment of John Tay- lor to its main board as fi- nance director. The Selkirk-based chemical manufacturer, in its 123rd year in business, makes the appointment at a time when both its UK operation and


John Taylor, RP Adam Ltd.


Dubai based subsidiary are investing in future growth strategies. Taylor joined the family business as financial controller five years ago, coming from a much larger timber business operating across Europe. His elevation to the board reflects the sig- nificantly positive contribu- tion he and his department have made during recent turbulent trading conditions. Under his financial steward- ship, RP Adam Ltd has built a sound financial foundation on which it continues to grow through sustained invest- ment in its infrastructure, people, plant, and systems.


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