150 | YOU NEED TO KNOW
You need to know Our prices
Vantage Fares shown are per person based on two adults sharing the lowest grade of inside cabin and are subject to availability. There is a wide range of accommodation available and you will be able to find the price for the cabin grade you would like by going online or calling us or your travel agent. We reserve the right to vary particulars and prices shown in this brochure after the date of publication.
Early Booking Saving Where applicable, the Vantage Fares are shown with the 5% Early Booking Saving deducted. The 5% Early Booking Saving is likely to be available up until three months prior to the month of departure, but is subject to availability and may be withdrawn earlier - please go online or call us or your travel agent to check availability of the Early Booking Saving on any cruise. The 5% Early Booking Saving is applicable to all featured cruises sailing from April 2014, and also includes March 2014 cruises Ventura N406, Oriana X407 and Oceana E405. Please note the 5% Early Booking Saving does not apply to infant fares or holiday package add-ons.
Vantage Fares The Vantage Fares shown in this brochure are available for sale from 5 April 2013. They are subject to availability and based on two adults sharing. Prices may go up or down. If prices go down, Vantage Fares are protected by our Price Promise which means you can book early with confidence (see the section below). Prices may rise and availability becomes restricted as cruises get closer to departure, so it pays to book early.
The ‘Vantage Fares’ in this brochure include one benefit per booking for cruises of 7 nights or more. Choose one of the following.
On board spending money ~ OR Car parking in Southampton + OR Return coach travel to Southampton = OR Airport parking valid on selected fly-cruises only -
OR 3 night Hotel City Stay valid on selected holidays � (30 nights or more)
OR 1 night Hotel City Stay valid on selected holidays � (from 20 cruise nights to 29 cruise nights)
These benefits are subject to availability and correct at the time of going to print and are only applicable with ‘Vantage Fares’.
~ On board spending money varies by cruise duration and is based on the number of nights spent on board and applies to the first two passengers sharing a cabin.
NIGHTS ON BOARD ON BOARD SPENDING MONEY PER PERSON
7
10 11 12 13 14 15 16 17 18 19 20 21 24
£45 £50 £55 £60 £65 £70 £75 £75 £80 £85 £90 £95
£100 £110
This can be spent in the on board shops, bars, restaurants, spas and towards shore excursions booked on board. All cruises which involve a flight home from Barbados include an overnight flight and this air night does not qualify for on board spending money. On board spending money is non-refundable and
non-transferable. If you are a Peninsular Club member your on board discount applies after all on board spending money has been used.
+ Car parking is available on all Southampton roundtrip cruises of 7 nights or more. Leave your car in a secure car park (one space per booking). Please let us know at the time of booking if you wish to use this service and then contact Cruise & Passenger Services Ltd (the operator) direct on 0845 071 3939 or via
www.candps. com/parking to arrange your car parking no less than 35 days in advance of your departure.
= Return coach transfers available on all Southampton roundtrip cruises of 7 nights or more. Coach transfers are available to all passengers on the booking. Please let us know at the time of booking if you wish to use this service and then contact our coach provider direct on 0843 3742246 no later than 56 days prior to departure. For pick up points see page 67.
- Airport parking is offsite parking at the relevant airport (one space per booking) for the duration of your holiday with transfers between the car park and the airport terminal. Please let us know at the time of booking if you wish to use this service and then contact APH Airport Parking and Hotels Ltd (the operator) direct on 0844 871 7561, quoting cruise booking reference number, to book your car parking no less than 35 days in advance of your departure. Amendments to car details can be made up to 48 hours prior to departure day at no additional cost.
In most cases airport transfers operate every 10 to 15 minutes however some will operate on a demand basis. Passengers must check with APH and arrive in plenty of time to park their car before checking in for their flight. If you wish to cancel your booking you can do so up to 48 hours before departure, but please ensure you notify both P&O Cruises and APH.
� 3 or 1 night pre or post cruise Hotel City Stays are available on selected holidays, and are not applicable to Southampton hotels or airport hotels. One city stay per booking. Passengers occupying the third/fourth berth pay the full city stay price. City stays are only available when booking the holiday package add-on. Additional hotel nights are not available with this Vantage Fare Benefit. The City Stay benefit is only available when booked in conjunction with the Holiday Package Add-on (see page 26 for details).
Price Promise We promise that, should we reduce the Vantage Fare for a holiday you have already booked, we will pass on the value of the reduction to you automatically in the form of a complimentary benefit such as on board spending money or an upgrade. If, however, fares for your holiday should rise after you have made your booking, and they may, you can rest assured that you have received excellent value by booking early – so both ways you win.
The Price Promise applies to Vantage Fares published by P&O Cruises where the Vantage Fare on a holiday you have already booked has been reduced and the new Vantage Fare applies to the same cruise and grade of cabin, sold under the same terms and conditions (such as the deposit and cancellation terms and whether it is possible to select a cabin number). The particular complimentary benefit applied shall be at the absolute discretion of P&O Cruises. The Price Promise does not apply to our Getaway Fares, holiday add-ons, nor where P&O Cruises is not the tour operator selling the holiday. Complimentary benefits are non-refundable and non-transferable. Cancellation fees are assessed on the original price of your booking. Peninsular Club fare discounts will continue to be offered but the resultant fare is not classed as a reduced Vantage Fare. If you are a Peninsular Club member your on board discount
applies after all on board spending money has been used.
In addition, if you have booked a Vantage Fare for cruises sailing from April 2014 (also includes March 2014 cruises N406, Oriana X407 and Oceana cruise E405) direct with P&O Cruises (via our website, Contact Centre or on board one of our ships) and see exactly the same cruise holiday advertised at a better price within 48 hours of booking, then you can claim the value of the difference back in on board spending money by visiting
www.pocruises.co.uk/ pricepromise.
Getaways group rates, charters and fares offered under any promotion with a third party are excluded. The lower price must be for the same ship, sail date, cabin category and number of passengers; and be available for booking and valid at the time we review your completed form. All claim forms must be fully completed and submitted online within 48 hours of booking your cruise, evidence should be available on request (such as a screen shot or print off of the fare quote with applicable terms and conditions). Claim forms must first be verified by us in order to qualify for the on board spending money. We reserve the right to withdraw or suspend the Price Promise offer in whole or in part at any time without notice. We can change these terms and conditions at any time without notice and any revised terms and conditions will be posted on our website. Only one claim per booking may be made and we will deal with the first claim received only. Any claim is limited to 5% of the cost of the cruise holiday booked direct with us. Travel agent pricing errors are excluded from the Price Promise protection, as are any promotions which would make it difficult for us, using reasonable means, to compare fairly or to verify the lower price is available. Websites showing prices but not providing booking capability may not be used as a basis for price comparison.
Shuttle buses With Vantage Fares shuttle buses will be offered free of charge in ports where they are provided by P&O Cruises, but you may incur a charge if you book under a Getaway Fare. This is only applicable to featured cruises sailing from April 2014, as well as March 2014 cruises Ventura N406, Oriana X407 and Oceana E405.
Getaway Fares Getaway Fares may become available on selected cruises, these are restricted fares, which are NOT protected by our Price Promise and none of the advantages of the Vantage fare applies. These fares also require 100% of the cost of the holiday to be paid at the time of booking and, if cancelled, 100% cancellation fee will be applied. Once a booking has been made on a Getaway Fare, no amendments are permitted. Any amendment to a Getaway Fare booking will be treated as a cancellation. Availability may be limited. These terms and conditions vary, where relevant, the applicable P&O Cruises Booking Conditions, which are otherwise unchanged.
Ways to save
Family Savers If you’re travelling with children or teenagers our Family Savers on Aurora, Azura, Oceana and Ventura offer generous reductions, utilising the extra beds that are contained in a number of cabins. In twin cabins these extra beds are upper pullman berths (except for selected Aurora cabins where there are sofa beds, see deck plans for details). To calculate the family fare, the first two occupants pay the adult fare for the grade concerned minus any applicable savings, then deduct the Family Savers reduction for a child/teenager (aged 2-16). The Family Savers reductions are available by contacting our Customer Contact Centre and online. This does not apply to BE grade Suites on Azura and Ventura, which are based on 4 full paying adult passengers. Aurora, Azura, Oceana and
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