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The 2013 TMC Hot List


TMCs WHO’S WHO 2013 ➔


REDFERN TRAVEL


Turnover: £100million Number of annual transactions: 1,450,000 Size: 74 staff across two offi ces Profi le: Twice winners of the European Travel Technology Innovation Award, winners of two Engage Awards and approved supplier of travel management services to UK Government, Redfern Travel is the UK’s fastest growing TMC. Redfern specialises in business travel solutions that slash costs and save time Specialist sectors served: Works for organisations across the public, private and third sectors See: www.redfern-travel.com


REED & MACKAY Turnover: £172million Number of annual transactions: 443,000 Size: 300 employees across London headquarters, 11 client implant offices, a strong homeworking presence and an IT development office. Reed & Mackay is a member of GSM with 43 offices globally Profile: Reed & Mackay delivers exceptional strategic travel management solutions through a strong consultative approach to our chosen markets. Our expertise, industry-leading technology and bespoke travel programmes focus on the best fit for your business Specialist sectors served: Law, insurance, fi nance, professional services New business contact: Lyndsey Atkins See: www.reedmac.co.uk


REVIEW TRAVEL Turnover: £9.6million Number of annual transactions: 55,000 Size: 30 staff across three offi ces in St Albans, Blackpool and a head offi ce in Wilmslow, Cheshire Profi le: An independent TMC providing a full range of travel management solutions online and offl ine, at greatly discounted prices. As a forward thinking company, we are always looking at ways that we can improve our service to clients and reduce our clients’ travel costs Specialist sectors served: Clients across all sectors, including legal, accountancy, property, retail, leisure, public sector, education and manufacturing New business contact: Christian Gleave See: www.reviewtravel.co.uk


STATESMAN TRAVEL GROUP Turnover: £115.7million Number of annual transactions: 447,380 Size: 160 staff in fi ve UK offi ces – three in London, one in Surrey, one in Manchester Profi le: Renowned for high levels of customer service and creative technology solutions that set the industry standard in providing value for money. Our event management team, hotel booking agency (hotelzman) and air fare division (Masterfare) combine to offer a truly innovative travel management solution Specialist sectors served: A diverse client base with strong representation in fi nancial, law and professional services, property, media and oil and gas sectors New business contact: Paul Spencer See: www.statesmantravel.com


TD TRAVEL MANAGEMENT Turnover: £44million Number of annual transactions: 240,000 Size: 74 team members with offi ces in Manchester, Liverpool, Leeds, Hull and central London. Leading agent for Global alliance covering 40 countries and six continents Profi le: Business centres across the UK managed by a team with a vast wealth of industry experience and knowledge. This expertise


is supplemented with an online suite of travel management facilities, 24 hour support, global risk alerts, carbon emission reporting and all other business travels related services. Specialist sectors served: All industry sectors New business contact: Mike Jones See: www.tdtravelgroup.com


THE APPOINTMENT GROUP Turnover: £65million Number of annual transactions: 194,000 Size: 85 full-time staff in London headquarters, plus ten full time staff in New York, and 17 full time staff in Los Angeles Profile: The Appointment Group provides a comprehensive travel management service to a client base demanding the very best in service and value for money. In addition to corporate travel management, we provide full conference and event management and a high-end leisure travel service Specialist sectors served: Hedge funds, private equity firms, financial, oil, gas, entertainment, music and classical touring New business contact: Carolyn Freedman See: www.appointmentgroup.com


TRAVEL COUNSELLORS Turnover: £360million Number of annual transactions: Not disclosed Size: 1,200 agents in seven countries, plus 200 head offi ce staff Profi le: Our corporate clients benefi t from one friendly and professional point of contact for all their travel needs. Customers rate us as one of the top companies in the world for customer service. With Travel Counsellors in seven countries we offer a truly global solution New business contact: Kevin Heath See: www.tctravelmanagement.co.uk


TRAVELEADS Turnover: £29million Number of annual transactions: 100,000 Size: 70 full-time staff with offi ces in Leeds, Edinburgh and Aberdeen Profile: A totally professional, non-call centre operation, delivered by experienced people with an average length of service of over 12 years. Our clients are our lifeblood and we treat them as such, always going the extra mile on their behalf Specialist sectors served: High-tech, pharmaceutical, sport, medical, legal, IT, energy, oil, gas, education, charities, manufacturing, insurance, property, media/fi lm/television New business contact: Alison Carpenter (Leeds offi ce) / Maggie Monteith (Scotland offi ces) See: www.traveleads.co.uk


TZELL UK LIMITED Turnover: £20million Number of annual transactions: 31,000 Size: 15 agents Profi le: At Tzell UK, our philosophy is really quite simple. Our objective is to provide our clients with the highest quality, most personalised travel experience integrated with today's technology, whether it is for corporate or leisure travel. Nothing less will do Specialist sectors served: Music, entertainment, fi lm, fashion, TV, production, fi nancial, oil, commercial, insurance, medical emergency and repatriation, concierge travel and related services New business contact: Barry Whittaker See: www.tzell.co.uk


UNIGLOBE TRAVEL Turnover: £153.8million Number of annual transactions: 361,826 Size: 268 staff in 31 locations throughout the UK Profile: UNIGLOBE Travel is the world’s largest single brand travel management company with more than 750 locations


covering six continents. We operate a strong global network of independently owned and operated travel agency locations, supported by consistently high levels of customer service and ongoing investment in leading-edge technology Specialist sectors served: Media, entertainment, IT, telecommunications, fi nance, legal, pharmaceutical New business contact: Derek Hearl-Maunder See: www.uniglobetravelbi.co.uk


WAYTE TRAVEL MANAGEMENT Turnover: £35million Number of annual transactions: 100,000 air sectors Size: 41 staff across three offi ces Profi le: A full service travel management company with offi ces in London, Stoke on Trent and Jersey. Acquired Fair’s Fare in June 2012 Specialist sectors served: All sectors New business contact: Garry Lloyd See: www.waytetravel.co.uk


WEST END TRAVEL Turnover: £11.8million Number of annual transactions: 8,400 Size: 12 staff in London head offi ce, plus eight in branch offi ce Profi le: West End Travel enjoys an international reputation as a leading business, leisure and sports TMC. We are highly specialised in the handling of medium to large corporate travel accounts, and our experienced, long-serving staff offer the highest standard of professional and personal service Specialist sectors served: TV and fi lm production, sports travel, news media, entertainment, banking, fi nance New business contact: David Segel See: www.westendtravel.co.uk


WEXAS TRAVEL MANAGEMENT Turnover: £33million Number of annual transactions: 50,000 Size: 40 staff located in London City and Bournemouth offi ces Profi le: We provide personal service tailored to individual client requirements through traditional consultancy – 24/7 – plus online solutions and access to the latest technology. Our preferential rates with worldwide airlines and hotel partners enable us to deliver real value for money Specialist sectors: Finance, legal, insurance, marine, energy, meetings and events, group travel New business contact: Fiona Garner See: www.wexastravelmanagement.co.uk


WINGS TRAVEL MANAGEMENT Turnover: £24.5million Number of annual transactions: 54,500 Size: 41 staff across Aberdeen, London and Manchester offi ces with a further 268 based in the US, UAE, Brazil, Angola and South Africa Profi le: Wings Travel Management provides customised service to the offshore, marine and corporate sector where expertise, knowledge and traveller support is paramount. We are committed to exceeding our clients' expectations, through our UK or wholly-owned global locations Specialist sectors served: Corporate, oil, gas, marine, fi nance New business contact: David Pitty See: www.wings.travel


54 THE BUSINESS TRAVEL MAGAZINE


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