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The 2013 TMC Hot List


HILLGATE TRAVEL Turnover: £156million Number of annual transactions: 320,000 Size: 151 staff in London, High Wycombe and Newport offi ces Profi le: Likened in a 2012 branding survey to John Lewis, Audi and M&S, Hillgate delivers ‘Business Travel Your Way’ as opposed to a formulaic offering. This is typifi ed by the launch of Hillgate GateWay which forms the core delivery to existing and new clients alike Specialist sectors served: Long recognised as a City sector specialist but experiencing growth in diverse sectors, from online gaming to European manufacturing New business contact: Angela Beetlestone See: www.hillgatetravel.com


HOGG ROBINSON GROUP (HRG) Turnover: In the region of $16billion worldwide Number of annual transactions: Not disclosed Size: Around 1,600 employees in the UK; 12,000 worldwide Profile: HRG is an award-winning international corporate services company. Established in 1845, HRG specialises in travel, expense and data management underpinned by proprietary technology solutions and products. With a worldwide network of over 120 countries, HRG provides unparalleled local knowledge and global expertise Specialist sectors served: Include but not limited to automotive, banking and fi nance, food manufacturing, media and entertainment, oil and gas, pharmaceutical, public sector, retail and telecommunications New business contact: Matthew Pancaldi See: www.hrgworldwide.com


HORNCASTLE EXECUTIVE TRAVEL Turnover: £14million Number of annual transactions: 87,000 Size: 43 staff at a Newcastle upon Tyne head offi ce, plus Edinburgh, Norwich and Gdansk, and implants elsewhere Profi le: Horncastle is an independent, full service TMC providing high-quality personalised services 24/7 to SMEs and small-to-medium spend customers throughout the UK and, increasingly, beyond Specialist sectors served: Include marine and offshore, engineering, manufacturing, transportation, public sector, utilities, automotive, petroleum, agriculture and biosciences New business contact: Shane Swift See: www.horncastle.co.uk


IAN ALLAN TRAVEL Turnover: £49.4million Number of annual transactions: 158,000 Size: 84 employees across two offi ces Profi le: Ian Allan Group was founded in 1942 and remains a privately owned family business. Providing a full range of corporate, meeting and leisure travel services, we are recognised and respected for our quality, innovation and ability to provide corporations and travellers with effective solutions Specialist sectors served: Outside of corporate travel, Ian Allan Travel specialises in the academic, third sector, charity and not-for-profi t markets New business contact: Simon Dugan See: www.ianallantravel.com


KEY TRAVEL Turnover: gross sales of £95million Number of annual transactions: 214,020 Size: 203 staff worldwide, operating from seven offi ces in London, Manchester, Birmingham, Liverpool, Edinburgh, Brussels and Washington DC Profi le: For more than 30 years Key Travel has been developing uniquely tailored travel contracts, fares and services, to enable


the global non-profi t community to maximise the value of their travel budgets, while managing the safety and security of their travelling employees Specialist sectors served: Third sector – not-for-profi t, NGOs, charity, humanitarian, faith – and academic organisations New business contact: Paul Green See: www.keytravel.com


THE LOTUS GROUP Turnover: £77.5million (business travel) Number of annual transactions: 180,279 Size: 70 full-time employees in business travel; 500 employees across the group Profi le: It’s the skill, knowledge and experience of our people that allow us to meet and exceed the needs of our clients. Our focus is on excellent service and the delivery of best travel solutions at the most competitive rates Specialist sectors served: A diverse client base, including companies of all sizes in all sectors with a travel spend up to £3million per annum New business contact: Jean Hopkins See: www.lotusbusinesstravel.com


MEON VALLEY TRAVEL GROUP Turnover: £30million Number of annual transactions: 65,000 Size: More than 100 staff in two locations – a head offi ce in Petersfi eld, Hampshire; and subsidiary Quorn Business Travel, in Leicester Profi le: A genuine 24-hour operation that provides a ‘white label’ out of hours service to more than 30 other TMCs, airlines and leisure travel companies ranging from £5m-£100m in turnover. Its own 200-plus corporate customers include global insurance companies such as AXA. Specialist sectors served: Meon has many clients in the insurance industry, while Quorn Business Travel is a major player in meetings and event management, serving national and international corporate hubs New business contact: Colin Boddy See: www.meonvalleytravel.com


MUNRO TRAVEL Turnover: £51million (year to October 2012) Number of annual transactions: 17,000 Size: Over 100 staff Profi le: For the last 40 years, we have built our business on the specialised travel requirements of the energy industry. Our turnover comes from our client base of more than 300 organisations, which range from SMEs to internationally known oil service and drilling companies Specialist sectors served: Energy New business contact: Cheryl Sinclair See: www.munrostravel.com


NORAD TRAVEL GROUP Turnover: £19.5million Number of annual transactions: 64,000 Size: 32 staff across two travel management centres in Wiltshire and Hampshire, plus satellite offi ces in Surrey and Kent Profi le: Thoroughly expert organisation empowering our collective teams to deliver the ‘Norad Difference’ – nurturing client partnerships though a focussed consultative approach, while optimising effi cient booking processes with robust cost-management strategies to deliver measurable return-on-investment to our clients’ travel budgets Specialist sectors served: Oil, gas, marine, yachting New business contact: Allan Lockhart and Mick Gibbs See: www.noradtravel.biz


NYS CORPORATE Turnover: £40million Number of annual transactions: 201,711 Size: approximately 65 staff Profi le: We deliver high quality business travel management and specialist conference, meeting and events services. We are committed to using the latest industry developments and have an inhouse development team Specialist sectors served: No specialist business areas, but main industry sectors are insurance, fi nance, telecommunications, government, electronics, industrial and healthcare New business contact: Elaine Kerrigan See: www.nysgroup.com


OMEGA WORLD TRAVEL Turnover: £33million Number of annual transactions: 138,000 Size: 49 staff across three UK offi ces Profi le: A leading, independently owned, provider of end-to-end travel management solutions for a variety of national and international corporate organisations. We offer clients a results-driven consultative approach, based on a hybrid of ground-breaking technology, dedicated account management and constantly-measured impeccable customer service Specialist sectors served: Serves a wide variety of industries New business contact: Francesco Deluca See: www.omegaworld.co.uk


ONLINE REGIONAL TRAVEL GROUP Turnover: £36million Size: 16 staff in business travel, with offi ces in Jersey, Guernsey and Isle of Man. 55 staff in total across group Profile: Online Regional Travel Group specialises in providing comprehensive business travel management, combining expertise and specialist knowledge to deliver a tailor-made solution to our corporate travel clients. We are a leading online travel portal provider with a unique regional partnership approach Specialist sectors: Include fi nance, legal and government, groups and conference New business contact: Adam Quieros See: www.ortg.co.uk


PORTMAN TRAVEL Turnover: Over £300million Number of annual transactions: Not disclosed Size: Around 500 UK staff Profi le: Portman Travel is one of the UK’s largest independent TMCs and delivers a full range of market leading travel management solutions both online and offl ine. Our core s ervices – air, hotel, rail, car, sea – are complemented by a range of added value support services Specialist sectors: Financial services, legal, retail, events, executive leisure, public sector, oil, gas, marine New business contact: 0800 731 1627 See: www.portmantravel.com





THE BUSINESS TRAVEL MAGAZINE 53


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