INSTITUTE
E362 Policy Development and Implementation
Elective Courses | Group Three E380 Delivering Value
Policies and procedures exist to protect the organization and the professionals within it. Determine the differences between policies and procedures and learn how to implement an appropriate structure in your organization.
• The differences between policies and procedures.
• Policy implementation. • Policies and risk management.
Nonprofit organizations face an increasingly competitive market for members and customers. Learn how to develop your organization’s value proposition and convey the significance of your services to current and prospective members and customers.
• Identifying your value proposition. • Communicating your value proposition. • Measuring your value proposition.
Institute has reshaped the way I look at my job. As director of a small chamber, I thought my issues were unique and that my chamber couldn’t stand up to the bigger organizations. It turns out that we’re doing a lot of things right, and Institute has taught me how to take it to the next level.
Greater Ishpeming-Negaunee (MI) Chamber of Commerce Second-Year Attendee
Elizabeth Peterson Executive Director
12
Institute for Organization Management
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