A Program of the U.S. Chamber of Commerce Foundation
Core Courses | First–Year Courses C110 Financial Fitness
One of the leading reasons for subpar financial performance and job loss in the nonprofit industry is poor financial managerial skills. Don’t let this area be the cause of your demise. Learn what makes a nonprofit organization different from a for-profit company and maximize your potential.
• How to increase understanding and establish better comprehensive financial reporting procedures and analysis.
• Internal control building blocks and how to better implement strong internal financial controls.
• How audits have changed in recent years and how to be better prepared to meet the new standards.
C125 Hiring, Firing, and Everything In Between
Recruiting, retaining, and supporting employees can be among the most difficult and time-consuming duties of any supervisor. Learn techniques for managing employees— from recruitment to separation—and key benefit trends for retention.
• Hiring, orienting, and training top-notch employees.
• Promoting quality work performance. • Ensuring compliance.
C130 Unleash the Leader Within
As we manage people, tasks, and our careers, focusing on our personal leadership style sometimes falls to the wayside. Leadership is an integral part of becoming a successful professional. Acquire the skills you need to become the leader you want to be.
• Tools needed to be a leader. • Deterrents to successful leadership. • Styles of effective leaders.
C150 Speaking with Confidence
Crafting an important message can be a difficult skill to master. Learn to communicate your message whether in the mailroom or boardroom.
• Honing your communication skills.
• Crafting your ideas into messages that resonate.
• Building an effective presentation.
C180 Guide to Governance A sound governance structure is needed to ensure success at all levels of an organization. Create a great organization through strong relationships with volunteers.
• Building a solid governance structure.
• Enhancing volunteer support for governance.
• Reviewing key governance documents.
C185 Recruit, Retain, and Reward Your Members
Organizations that retain their members listen to them and exceed their expectations. Identify the myths and realities about keeping members and become familiar with approaches that you can use to deliver products and services to meet members’ ever- changing needs.
• Typical member retention rates and patterns.
• Ways to gauge member needs and satisfaction.
• Techniques to identify and deliver the products and services your members want.
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