plenary Travel Events and Management in Sports POST CON

TEAMS ’12 Scores With Attendees

MEETING TEAMS ’12 (Travel Events and Management in Sports) Conference & Expo, organized by SportsTravel magazine, held Oct. 1–4 at Cobo Conference & Exhibition Center in Detroit. The annual event — an “intersection of sports and hospitality,” according to Lisa Furfine, SportsTravel’s associate publisher and TEAMS show manager — welcomed more than 1,200 sports events organizers, team managers, sponsors, and CVBs.

CHALLENGES An ongoing struggle for TEAMS is finding ways to impress the not-so-easily impressed. Most attendees plan major events for national sports teams, and have seen some pretty amazing things in their day. (Read our Pre Con profile of TEAMS ’12 at convn.org/pre-con-TEAMS.) “On the opening day, our general

session was held on the floor of Joe Louis Arena,” Furfine said, “and we had an event at Ford Field, and Comerica Park, so in one day [attendees] saw three major venues. ... They were kicking field goals at Ford Field, and one attendee even threw a pass for 65 yards.” But TEAMS had even more surprises

in store. “We bring sports-industry leaders in,” Furfine said, “and they get to experience what normal people wouldn’t get to do: Ride the Zamboni at Joe Louis Arena, be on the field of Ford Field, see the dugouts at Comerica Park. Experiential learning is what we try to do at TEAMS, because that’s what resonates with people the longest, is the most lasting, and also the most fun.”

INITIATIVES One goal of TEAMS ’12 organizers was to drive home the

38 PCMA CONVENE DECEMBER 2012 TEAMS ’12

attendees explore the expansive exhibit hall.

TEAMS Conference & Expo

2011 Las Vegas

1,400 300

Attendees

Exhibitors 2012 Detroit

1,260 366

Attendees Exhibitors

fact that all of the attendees are part of a larger industry with a powerful economic impact. “In our remarks and introduction,” Furfine said, “we announced some updated [industry] facts and figures, and used that as a common thread throughout.” Such as: 27 percent of all trips taken in the United States are for the purpose of attending an organized sporting event; and the sports industry generates annual revenus of $200 billion. “Our educational sessions dovetailed

off of that,” Furfine said. Opening gen- eral-session speakers included George Zimmermann, vice president of Travel Michigan; Larry Alexander, president of the Detroit Metro CVB; and Chris Ilitch, president and CEO of Ilitch Holdings Inc., owners of the Detroit Tigers and the Detroit Red Wings. “We had the state, the city, and the teams’ owner represented,” Furfine said. “The gentlemen were talking about how [the attendees] were driving forces of eco- nomic growth.”

Attendees also got to experience a

whole new dimension of TEAMS with the addition of a breakout-session format called TEAMS 3-D. “It was three different tracks of programming,” Furf- ine said, “based on topics like salesman- ship, politics, and team management, and we encouraged everybody, regard- less of what side of the industry they’re on, to all [sit in on] the topics that are most relevant to them.” For the first half of TEAMS 3-D,

people were separated based on years of experience. After the initial ses- sions, they could choose what topics they wanted to take a deeper dive into, placing attendees of all experience levels in mutually beneficial discus- sions. “We’re creating experiences and memories for people, which sports do,” Furfine said. “Whether experiencing or watching [sports], it changes peoples lives for the better.”

. — Sarah Beauchamp For more information: teamsconference.com PCMA.ORG