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“ We take the stress and hassle out of air travel, eliminating


the need to think. Our clients simply arrive at the airport and we do the rest





Pictured: Servisair Opposite: No.1 Traveller EXCESS BAGGAGE


AN ANALYSIS by Flight Centre of the annual Air Transport Industry Baggage Report is less than reassuring for executives who fear one of the worst misfortunes that can befall travellers: missing luggage. In 2011, more than 25 million items of luggage were


delayed, damaged or lost at the world’s airports, due to ticketing errors and failure to load baggage. Most misplaced luggage was located in 48 hours – by which time a business trip could be ruined for lack of a change of clothes and missing collateral for meetings. With claiming compensation for delays and lost luggage a long-drawn out process, the case for entrusting precious cargo to excess baggage companies is clear. One of the leading names in the sector is the Excess


Baggage Company (www.excess-baggage.com), which makes 50,000 shipments a year to 300 countries worldwide, and has offices at Heathrow, Gatwick and Manchester airports. Other tried and trusted names in the field include Luggage Forward (www.luggageforward.com), and Excess Bags (www.excess-bags.com).





for parking 50 cars in under an hour, achieving the target in just 22 minutes and 16 seconds. However they arrive at the airport,


executive travellers can expect impressive service from DiamondAir International. Providing airport concierge services at more than 500 airports worldwide, the company promises a first class travel experience on the ground. Or in the words of managing director


Christina Lawford: “We take the stress and hassle out of air travel, eliminating the need to think. Our clients simply arrive at the airport and we do the rest”. The ‘rest’ begins before the traveller


turns up at the terminal, with DiamondAir arranging check-in and confirming seats. On arrival, the soon-to-be pampered passenger is met by an Airport Concierge Agent with a porter and expedited through the departure processes to the lounge. Once ready to board, clients are escorted to the aircraft. On return from their trip, passengers are met from the aircraft and


guided through immigration to kerbside. Porters take care of luggage collection and DiamondAir will liaise with drivers meeting travellers or arrange onward transportation. If that were not enough cosseting for one


day, passengers can also upgrade to the company’s super elite service, Airport By Invitation. Operated by Heathrow VIP Services, designed for dignitaries and heads of state but now available to discerning travellers, the exclusive package includes a private lounge with refreshments and a secure area for passenger screening. Check-in, baggage and passports are taken care of on departure, and VIPs are transferred direct to or from the aircraft by limousine. Like shopping at Harrods, if you need to


ask the cost, you can’t afford it. Heathrow VIP Services quotes £1,500, plus tax, for a party of up to six executives travelling on a single journey. Transfers to and from the airport –


stopping short of delivery to the aircraft – are offered to business class travellers by a


meet and


greet


by Executive Service for the Business Traveller


• Drive straight to the airport terminal where you will be met by a purple parking chauffeur.


• Saving time to continue your journey.


• On your return your vehicle is returned back to the terminal for your collection.


For corporate rates and more information call Julie Divine on 020 8867 4500 or contact your TMC or email julie.divine@purpleparking.com


We work with


all the leading


TMC’s and integrate with most self


booking tools


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