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The Business Travel Conference 2012 EVENT REVIEW


“ It's enough to promise transaction taking place –


a bribe – without the


to break the UK Bribery Act and that carries unlimited fi nes and up to ten years in prison





discovered it was spending 15 per cent more with a certain airline than it had admitted to. Agrega is incentivising travellers to make


the right choices through games. They earn points if they choose correctly and the company will award a Travel Gamer of the Year who wins time with the CEO. Aucamp’s advice was to begin by changing MI into actionable information, scope out the card, and find out what could be saved through analysis. Then change from a retrospective to proactive view of the information.


WORKSHOP Are you working within the law? Andrew Frake, a specialist in dispute resolution with law firm asb Law, warned that it’s enough to promise a bribe – without the transaction taking place – to break the tenets of the UK Bribery Act, and that it carries unlimited fines and up to ten years in prison. ’Reasonable’ and ‘proportionate’ are the bywords for businesses, said Frake, when accepting hospitality or organising it. Lyndsey Ratcliffe, partner & head of dispute resolution at the same law firm, cautioned that it was likely that the current UK jurisdiction of the UK Corporate Manslaughter & Homicide Act will change and that the greatest risk is a breach of health and safety regulations. Company cars are a high risk area with sever penalties of not less than £500,000. Her advice is to “Allocate the person in the organisation who will liaise with all parties and encourage whistle-blowing.”


WORKSHOP Tackling the big spend – air The duo of Vincent Lebunetel, senior director, Solutions Group, EMEA for CWT and Margaret Birse, global travel director at SERCO, gave their insights on this. Vincent highlighted how alliance deals are


only for those with large spends, he gave more hope for including fuel surcharges in airline negotiations: “It accounts for seven to 12 per cent of any client’s air spend and we’ve had small successes – negotiating back-end rebates – with European airlines.” Margaret advised to have less inventory


available in the 0-6 days booking period in order to force behaviour change and not expose the business to buying the higher fares. She cautioned over amendment charges when spot buying, citing an example of a £150 fare that turned into over £700!


Please make a note that next year’s TBTC is less than eight months away as we’re moving it to June 4th-5th, 2013. This is so it falls in the quieter months before the busy RFP season. It will take place at the same venue, the Novotel London West, in the Champagne Suite. See you there!


THE WINNERS


A host of competitions staged throughout the conference meant that many attendees went home with hotel breaks, fl ights and many other prizes donated by companies including Virgin Atlantic, Guoman & Thistle, LOT Polish Airlines, Gulf Air, Air Europa, Inntel, Menzies Hotels, SACO, Malmaison & Hotel du Vin, Oakwood Worldwide, airberlin, The Apartment Service, Old Course Hotel St Andrews, NYS Corporate, Baxter Hoare, Citybase and Hotel and Travel Solutions.


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