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Welcome FOR COMPANY TRAVEL & MEETINGS BUYERS ISSUE 58 SEPTEMBER/OCTOBER 2012


Excess all areas


Managing rock’n’roll travel


Editor's comment


Enter now


Entry deadline is September 14


Members only Associations: should you join the club?


Cover BBT SEPT OCT ANNIE 4.indd 1 Comply with me


Travel mandates and the power of persuasion


Grosvenor House, a JW Marriott Hotel January 21, 2013


21/08/2012 17:12 London’s ISSUE 58


Editor Paul Revel Executive Editor Bob Papworth Managing Editor Mike Toynbee Art Director Annie Harris Designer Javier Otero Sub Editor Richard Rees Contributors Caroline Allen, Alex Blyth, Scott Carey, Mark Caswell, Catherine Chetwynd, David Churchill, Liat Clark, Amon Cohen, Felicity Cousins, Martin Cowen, Nick Easen, Mark Frary, Rob Gill, Michelle Mannion, William Maxwell, Amber Mellowship, Gareth Morgan, Gary Noakes, Alex Peckham, Aleks Popovich, Dave Richardson, Ian Skuse, Stanley Slaughter, Ajaya Sodha, Diane Steed Publisher Chris Mihalop Marketing and circulation Kirsty Clark Production Manager Jamie Halling Editorial tel number +44 (0)20 7821 2715 Editorial fax number +44 (0)20 7821 2701 Email address editor@buyingbusinesstravel.com Advertising tel +44 (0)20 7821 2733 Advertising fax +44 (0)20 7821 2701 Email sales@buyingbusinesstravel.com Email subscriptions@buyingbusinesstravel.com Front cover image: DREAMSTIME


Buying Business Travel is published by Panacea Publishing International Ltd, 5th Floor, Warwick House 25-27 Buckingham Palace Road London SW1S 0PP United Kingdom Tel +44 (0)20 7821 2700 Fax +44 (0)20 7821 2701 Managing Director Julian Gregory Editorial Director Tom Otley


© 2012 Panacea Publishing International Ltd. The magazine is entirely independent of all commercial interests within the travel industry. Unsolicited manuscripts will not be accepted for publication. The opinions expressed by contributors are not necessarily those of the publishers who cannot accept responsibility for any errors or omissions. ISSN 2041-4242 www.buyingbusinesstravel.com


Make sure you’re party to the action


BY NOW MANY OF you have already submitted your entries for the 2013 Business Travel Awards. But if you want to be in with a chance on the industry’s biggest night of the year and haven’t yet entered, don’t delay: the deadline for submissions is September 14. Don’t forget, the 22 categories include the hotly contested Travel Buyer of the Year. And of course, with more than 800 guests already booked to attend, the remaining tables are going fast, so now’s the time to reserve your place at the gala evening. Visit www.businesstravelawards.com Talking of parties, I want to thank all our guests who joined us for Summer in the City, in association with Qatar Airways and sponsored by Chambers Travel Management. It was an excellent evening, as you can see from the pictures on p28. I hope you enjoy the features in


this issue: I was struck by the irony of those who manage showbiz tour travel (p52) talking about strict budget controls and precision planning, while our feature on


Even Guns n’


Roses have a travel policy


compliance (p64) looks at reining in the champagne mavericks. Even Guns n’ Roses have a travel policy! As the summer holidays come to an end, it’s back to school for business travel, too: our diary (p122) is packed with educational events: this month sees the ACTE/MS-UK forum in London and the GBTA Europe conference in Budapest, while ITM’s buyer forum and ACTE’s education conference take place in October. Our feature on associations (p58) illustrates how much travel buyers


value these events for gaining and sharing knowledge. It seems in our sector you’re never


too experienced to learn something new. And alongside education, networking is highly prized. I’ve noticed how travel people find value in networking from dawn till, er..., dawn, whether it’s an intensive breakfast briefing, a 9am seminar or an enthusiastic 2am brainstorming session in the hotel bar. But of course our industry has always been good at successfully mixing business with pleasure. It’s only rock’n’roll... but we like it.


Paul Revel Editor, Buying Business Travel


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