MANAGED SERVICES cloud
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Helping IT to face the ‘New Normal’
DCS talks with Chris Dickson, VP, Enterprise Management, EMEA, CA Technologies, about how the company is well positioned to help CIOs optimise their IT investments.
QHow would you describe CA Technologies as a company right now – as a data centre company, a software company, a
cloud company…? A Great question - all of the above.
We are a cloud company for a couple of reasons. First of all we currently offer SaaS solutions. Secondly many of our product roadmaps have a SaaS delivery model in plan.
Most importantly however, most enterprises have large data centres with infrastructure from multiple vendors, are experimenting with applications delivered from the cloud and are increasing developing applications on a platform that doesn’t reside in their own data centre. No matter where they are in their journey they still need to self-fund initiatives in order to move forward as quickly as possible in achieving their IT strategy, and every IT strategy will involve managing and securing a multivendor, multi platform cloud enabled environment.
So you can see CA Technologies core value is critical to companies interested in cloud solutions, and where we are as a company right now positions us well for both the immediate needs and the future requirements facing IT organisations.
QAnd how has the company evolved over the years to reach this point?
A By being intimately concerned with the success of our customers, we’ve been able to stay on pace with their needs: not
running too far ahead or lagging behind. In fact, we are still evolving (right with our customers).
CA Technologies has been helping companies manage IT in all kinds of environments for more than three decades, whether they be MSPs or traditional enterprise IT groups. From the mainframe to distributed
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to virtualised and cloud, we have a history of developing and delivering powerful, integrated solutions so customers can improve performance and compete better, innovate faster, and grow their businesses.
Whilst, for a long time now there has been a shift to deliver business services in a cloud environment this is not happening overnight, so in the short to medium term enterprises will be utilising mainframe, distributed, virtual and cloud platforms and targeted SaaS offerings around things like service desks.
To help our customers through this change from physical to virtual to cloud, CA Technologies has, over the last two years, been investing organically as well as acquiring companies which enable customers to change from managing and maintaining traditional IT capabilities to delivering business services on whatever is the most cost efficient and agile architecture possible. And to ensure that those acquisitions are the right ones we have developed a framework, which we refer to as Business Service Innovation (BSI) - a customer value proposition that helps support customers as they transition from simply managing IT to delivering critical business services.
We rolled out our BSI framework at CA World in late 2011, as an approach to help enterprises move from simply managing and maintaining IT to delivering business services rapidly, securely, and with the world-class agility, innovation and cost efficiencies. BSI optimises technology planning in the context of particular
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