contents Special Section


79 Game Changers What’s top of mind in 2012 for 11 industry leaders. 80 ABTS Convention Services


82 Boise Convention & Visitors Bureau


84 Experience Columbus 86 Grand Traverse Resort & Spa


88 VISIT Milwaukee 90 NY 5000 92 pc/nametag Inc. 94 Peabody Hotels 96 Tampa Bay & Company 98 Virginia Beach Convention & Visitors Bureau


Jennifer N. Dienst


Departments 15 Plenary Aloha, APEC! Pre Con: American Urological Associa- tion. Post Con: KidneyWeek. Plus: Convene On Site; Tokyo Motor Show; International Auctioneers Conference; Mobile Event 2.0; mentee- turned-mentor Deirdre Clemmons; Your Brain at Work.


28 Urban Planner Philadelphia Hunter R. Slaton


30 Giving Back ‘A Green Meeting on Steroids’ Michelle Russell


32 Innovative Meetings Feedback Mechanism Michelle Russell


4 pcmaconvene January 2012 104


1_12 People & Processes 34


Don’t Let Your Legacy AMS Kill Your Conference Dave Lutz, CMP


Meeting Management: SMMP 36


Measuring Success, Part 1 JenniferW. Brown, CMP


Meeting Management: Online 38


A More Perfect Union Barbara Palmer


Features


‘Have a Super Day’ 67 How Indianapolis is advancing the ball on host-destination hospitality for Super Bowl XLVI — coming to the Circle City on Feb. 5. Michelle Russell


ONE ON ONE WITH Jeff Leitner 69 “We convene a group of the smartest people we can find and put them in the room,” the dean of Insight Labs tells Convene. “We don’t have a direct stake in what’s going on, and that allows us to have a fundamentally different conversation.” Christopher Durso


Hard at Play 73 You thought Attractions Expo was big before? Fasten your restraint harness and check it out now that it’s been relocated to Orlando — theme-park capital of the world — for the next decade. Jennifer N. Dienst


www.pcma.org


Other Duties as Assigned 104 Gone Fission


Teri E. Jarvie, CMP Also in This Issue


Behind the Scenes 7 Comments 9


To the Point 10 PCMA Today 12 Advertiser Index 103


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