Even as some critics suggest that the United States isn’t as friendly as it might be toward international attendees, U.S.-based CVBs are aggressively courting their business — and planners are figuring out how to make their travel experience as painless as possible.
C M P CERTIFICATION MADE POSSIBLE www.pcma.org BY MOLLY BRENNAN ILLUSTRATION BY VIKTOR KOEN pcma convene January 2012 59