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team spirit


PGL KIDS SAY IT’S “THE STAFF!” THAT MAKE PGL HOLIDAYS THE BEST!


Fully trained and highly skilled, it’s our team that make PGL holidays so popular and successful – parents and children tell us so!


Group sizes


Groupies look after groups which vary in size according to age. For 7–10s the ratio is 1:12, with a lower ratio for older children.


Instructor to child ratios vary according to the activity, but here are some examples:


• Canoeing 1:8 • Pony trekking 1:8


• Archery 1:6 • Abseiling 1:1


For off site activities there are always at least two staff in attendance.


Only the best will do To maintain the standards of excellence for which we are known we rigorously select only the very best of the thousands of candidates who apply every year. We assess them according to their previous work with children, entertainment skills, personality and activity qualifi cations or experience. Naturally all staff members are police (CRB) checked at enhanced disclosure level, or equivalent. Additionally, all new appointments are on probation for their fi rst 2-4 weeks, and continually assessed to ensure they meet our high standards.


Highly trained and qualifi ed With over 50 years of experience, PGL’s commitment to staff training and development is unsurpassed. Our staff must be adept at bringing out the very best in children, while keeping them safe and happy. So we ensure each one is trained and equipped with the skills, knowledge and attitude to give your children the time of their lives.


PGL Instructors


Trained Instructors take responsibility during activity sessions. We have an excellent safety record of which we are very proud, and we insist our Instructors enforce the highest possible safety standards. Where a formal qualifi cation exists, Instructors must hold it and Trainee


Instructors must study for it. Where no recognised qualifi cations exist, Instructors must have achieved the PGL Multi Activity Instructor Award.


PGL Centre Managers Unlike many organisations, all PGL Centre Managers are on permanent, full-time contracts, having worked their way through PGL’s own career system. They set the tone at their centres, and ensure staff stay motivated throughout the whole year so each week is as good as the fi rst!


PGL Group Leaders


On arrival at our UK centres, your child will join a small group of similarly aged children in the care of a Group Leader (or ‘Groupie’). Our Groupies are exceptional people, chosen for their ability to communicate with children and look after them. Responsible for children’s social welfare, they will be your child’s main daily contact. Groupies get the lazy bones up in the morning, make sure everybody knows where they should be, encourage regular use of soap and toothpaste, eat meals with the children, organise wacky evening entertainments, and boogie with them at the disco. We train Groupies to come through smiling – and the children simply love them!


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INTRODUCTION


HOLIDAYS


PARENT GUIDE CENTRES


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