[event services]
PURPOSE STATEMENT The USA Triathlon Event Services staff provides business-focused guidance service and support through program development and the creation of resource materials to race directors who sanction triathlons, duathlons, aquathlons, off -road races, winter triathlon, aquabike, youth races, camps and clinics in the United States. Additionally, Event Services administers the USA Triathlon offi cials program, which supported 675 races in 2010.
USA Triathlon’s Event Services department also presents the only multisport- targeted educational opportunities for race directors each year — the annual Race Director Symposium. The annual conference allows race directors to network with colleagues from across the country and to learn how to put on safe and fun races. In collaboration with the USA Triathlon Race Director Certifi cation courses, the programs have led to USA Triathlon’s recognition as an endurance sport industry leader in education and risk management practices.
YEAR IN REVIEW USA Triathlon’s Event Services team repurposed functionality on business support for sanctioned event organizers largely due to the impact of the global economic downturn. Recognizing that event funding was impacted by signifi cant decrease in partner and sponsor dollars, at all levels from local to regional to national, it was clear that maximizing the impact of every dollar spent on athlete safety and care on the fi eld of play would be crucial to the success of race directors and the growth of multisport.
From off ering the Disney Institute’s Core Customer Service and Relationships presentation at the 2010 Race Director Symposium to creating such programs as the Race Director Resource Guide, USA Triathlon Consultancy and FAST PASS, as well as launching the supremely engaging race director discussion forum via Google Groups, the team became more engaged than ever before with the sanctioning family of race directors.
BY THE NUMBERS • The Event Services staff created and deployed 8 new business support programs in 2010 • The Event Services staff hosted 112 race directors at the 2010 Race Director Symposium
• 196 triathlon and multisport-specifi c resource partners were identifi ed and presented in the USA Triathlon Race Director Resource Guide
• USA Triathlon sanctioned 3,486 events in 2010, including 585 new races • 532 race directors participated in the USA Triathlon Race Director Google Group in 2010
Clockwise from top: The annual
Race Director Symposium drew 112 attendees in 2010. A record 3,486 events were sanctioned by USA Triathlon in 2010. USA Triathlon offi cials supported 675 races in 2010.
Timothy Carlson
2010 ANNUAL REPORT
USA TRIATHLON 5
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