CONTENTS
Director General Angela Gittens
Chair Max Moore-Wilton (Sydney, Australia)
Vice Chair Yiannis Paraschis (Athens, Greece)
Immediate Past Chair James C Cherry (Montréal, Canada)
Co-Treasurers James C Cherry (Montréal, Canada) Louis E Miller (Atlanta, USA)
ACI WORLD GOVERNING BOARD
Africa (3) Monhla Hlahla (Johannesburg, South Africa)* Pascal Komla (Lomé, Togo) Prosper Tesha (Dodoma, Tanzania)
Asia-Pacifi c (7) Tan Sri Bashir Ahmad (Kuala Lumpur, Malaysia)* VP Agrawal (Delhi, India) Ghanem Al-Hajri (Sharjah, UAE) HH Prince Turki Faisal Al Saud (Jeddah, Saudi Arabia) Dennis Chant (Gold Coast, Australia) Zhiyi Dong (Beijing, China) Max Moore-Wilton (Sydney, Australia)*
Europe (7) Declan Collier (Dublin, Ireland) Juan Ignacio Lema Devesa (Madrid, Spain) Michael Kerkloh (Munich, Germany) Yiannis Paraschis (Athens, Greece)* Tonci Peovic (Zagreb, Croatia) Ad Rutten (Amsterdam, Holland)* Stefan Schulte (Frankfurt, Germany)
Latin America & Caribbean (3) Jorge Lukowski (Buenos Aires, Argentina) Rafael Franco Ruiz (Havana, Cuba) Miguel Southwell (Miami, USA)*
North America (7) Hardy Acree (Sacremento, USA)* John D Clark III (Indianapolis, USA) Kent G George (Fort Lauderdale, USA) Frank Miller (San Antonio, USA) Reg Milley (Edmonton, Canada) Fredrick J Piccolo (Sarasota, USA) Randall H Walker (Las Vegas, USA)
Regional advisors (8) Thella Bowens (San Diego, USA) Patrick S Graham (Savannah, USA) Chantal Lidji-Badinga (Libreville, Gabon) Ibrahim A Mana’a (Cairo, Egypt) Kosaburo Morinaka (Tokyo, Japan) Geoff Muirhead (Manchester, UK) Hector Navarrette Munoz (Merida, Mexico) Ricardo José Da Rosa Rodrigues (Brasilia, Brazil)
Observer: World Business Partner Board Chairperson Catherine Mayer (SITA)
* ACI Executive Committee Members AIRPORT WORLD/OCTOBER-NOVEMBER 2010 7
40 Getting personal Ian Tunnacliffe looks into his crystal ball to predict that IT advancements will allow airports to offer a much more personalised service to passengers in 2030.
43 Get smart SITA’s Ron Reed considers what an Intelligent Airport is, how it will help passengers, and what it means for operational effi ciencies, cost savings and revenue generation.
47 Web wonders What does the future hold for the development, use and application of airport websites? Jessica Twentyman reports.
52 Firm but fair What technologies will the security checkpoints of tomorrow boast and will they be more passenger friendly than today? Rapiscan’s Peter Kant provides some insight.
54 The case is clear IT will be the key enabler for smart baggage handling at airports as rising passenger traffi c demands improved operational effi ciency, writes Odeke Lenior.
57 Upwardly mobile Advances in mobile technology will continue to transform the workplace and make life easier for airport staff, writes Sébastien Fabre.
60 Empowering passengers Technology should be one of the key drivers used by airports to boost passenger satisfaction levels, writes Jim Martin.
64 Staff watch What security methods and technology are airports utilising to monitor and control staff access? Ian Putzger investigates.
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