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Martin Kornberger’s latest book is a comprehensive and thought-provoking exploration of the history and power of brands, writes Irene Dehaene


THE BRAND BUSINESS


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Brand SocietybyMartinKornberger Publisher:CambridgeUniversityPress ISBN:978-0521726900


60 Marketing Age Volume 4 Issue 3 2010


rands are all around us, pervasive and influencing us in ways we’d rather not admit on occasion. In this book, Brand Society,Martin Kornberger traces the development of brands from legitimised advertising through to an art form, which Warhol turned it into. He looks at brands as both marketing and management tools as well as from the sociological per-


spective. In a world where long dominant social signifiers such as religion, family,


class and nationality have become less important, brands ‘re-enchant’ the world. They ignore the traditional lines of segregation and enable individu- als to construct their own identity on the basis of their consumption pat- terns. Brands, Kornberger suggests, have become a resource for identity formation and a means to actualise your inner self (drawing on Maslow’s hierarchy of needs). Kornberger argues that brands have moved us on from measuring soci-


ety by our standard of living. Now society can bemeasured by our lifestyle, or how we shape our lives through the consumption of brands. He builds on research to showthatwe don’t choose brands in isolation but rather that our consumer personality – or our lifestyle – is the sum total of what we consume and therefore illustrates the importance of how brands influence one another.“Brands position themselves as pieces of themosaic that con- stitutes a lifestyle,” he writes. Brands have power; they seduce, convince and stimulate and therefore


influence our actions. Interestingly, Kornberger points out that increased abundance in the western world does not constitute freedom, but choice between limited alternatives. He moves on to examine how brands have become a new way of think-


ing about andmanaging organisational identity. The brand has become the hook on which to hang the company’s values and messaging. In today’s society, organisations walk a fine line between imitation and innovation.


“While every organisation strives for a unique identity, it has to remain sim- ilar to its competitors in order to be seen as a viable alternative,” suggests Kornberger, adding that the brand provides the space for this movement. Finally, Kornberger tackles the most interesting and most recent phe-


nomenon in relation to brands.With the advent of communication technol- ogy, brands are no longer ‘owned’ by their organisations, but by the com- munities or tribes that identify with them. Social media technology means that the brand nowextendsway beyond the boundaries of the organisation. Consumers and users have become actively engaged inwhat brands stand for. Brands therefore give rise to virtual communities around the globe – think of what it means to be an Apple user.Marketers need to consider the implications of not being able to fully control their brands anymore and how they embrace their brand communities. Ultimately, Kornberger shows how brands have the power to transform


both organisations and the lifestyles of individuals. Brands are a new way of organising production and managing consumption. Kornberger’s BrandSocietyis both academic and pragmatic. It is well


founded in academic research, but also draws on real life case studies that are modern and up to date. It is a thought-provoking book that draws on examples from Edinburgh city’s brand through to Google. It does not pre- tend to have all the answers but rather stimulates us with some very per- tinent questions.


Irene Dehaene is director at Incite Marketing.


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