SKILLS & TRAINING
When you see the look on their faces, and they suddenly grow an inch or two taller, that says so much
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consider further training for them. I, of course, had to take it one step further. If he wasn’t satisfied with the results he would not have to pay! We were successful with the challenge and the rest is
history. I refer to him as a hero simply because he was breaking the mould of apathy and was prepared to give it a go, even if it cost him money. The result can be gauged by the rise in self esteem of the individual – people who may not have completed schooling and never attained any qual- ifications. When you see the look on their faces, and they suddenly grow an inch or two taller, that says so much. Frontline workers are the ambassadors for your compa- nies and local authorities. They meet with the public and put up with a lot of grief from them. They project the cor- porate image, they handle the recyclables. They reinforce their knowledge of health and safety, environmental aware- ness and all the buzz words used today. So give them the tools with which to work and enhance your business.
Fresh concerns
I would like to conclude by saying that I have reason to become concerned again. After a long haul, the waste industry benefitted in an immeasurable way from govern- ment funding via ‘profit from learning’ and the follow up schemes, year on year. The funding which we are able to offer this year has been reduced year on year, so just as everyone has become reliant on assisted training for the workforce, the goal posts have changed. We now have a funding agency that appears to be work- ing in line with government directives by making further cutbacks and directing funds towards apprenticeships. And low and behold, we don’t have an apprenticeship scheme in the waste industry. The nominated Skills Agency has been working on one for the duration and no amount of prodding or poking seems to be hurrying them along. Money is in short supply and is set to become even shorter. The industry has settled into training from most per- spectives and in most cases has embraced it. Waste has become huge business. Don’t let us slip back. Training and education has become the lifeblood of the industry, please can we dispense with ‘budget versus training attitudes’ and look further than the ends of our proverbial noses.
Barbara Beasley is director of TRACKSS October 2010 Local Authority Waste & Recycling 13
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